HeartCare at Magnolia Clinic CMA

Cone Health Medical Group; Greensboro (NC); On-site; USD 36,000 - 52,000; Full time

Job summary

Cone Health Medical Group is seeking a Medical Assistant to support clinical and administrative tasks in a ambulatory care setting. The role requires documenting patient information, preparing patients for procedures, and assisting with routine treatments under supervision.

Responsibilities include immunizations, specimen collection, EMR documentation, scheduling, and supporting pre-certification processes.

Qualifications

• High school diploma or equivalent required.
• Completion of Medical Assistant Program preferred.
• Certification as CMA/RMA from listed bodies required or preferred.
• Basic Life Support (BLS) CPR certification required.

Responsibilities

• Gather and document patient data under supervision.
• Prepare patients and routine equipment for procedures.
• Administer medications and immunizations under provider supervision.
• Assist with specimen collection and basic diagnostic support.
• Document clinical information in the EMR under supervision.
• Assist with appointment scheduling and patient check-in/out tasks.
• Support pre-certification, referrals and prior authorization processes.
• Navigate EMR for orders and patient communication.

Skills

Customer service

Team collaboration

Attention to detail

Education

High school diploma

Medical Assistant Program completion

Job description

Essential Job Functions

Clinical Support

• Supports basic patient data collection by gathering and documenting biological, psychological, social, and cultural information under close supervision.
• Prepares patients and standard equipment for routine clinical procedures, ensuring comfort and readiness.
• Assists with preventive care activities, including basic screenings and health maintenance reminders.
• Identifies and reports potential abnormal findings to the provider or supervising team member.
• Follows established clinical protocols based on the patient’s reason for visit, seeking guidance as needed.
• Performs routine clinical procedures after completing required training and demonstrating competency; may include point of care testing and basic diagnostic support.
• Maintains exam rooms by cleaning, restocking supplies, and ensuring a safe, organized environment.
• Assists with specimen collection, labeling, and routing according to established procedures.
• Documents clinical information accurately and promptly in the electronic medical record under supervision.
• Administers medications, including immunizations and other basic treatment modalities, following organizational policies, medical assisting standards, and the rights of medication administration under direct provider supervision.

Administrative Support

• Assists with appointment scheduling and basic patient check-in/checkout tasks.
• Supports pre-certification, referral and prior authorization processes by gathering information and routing requests as directed.
• Manages simple incoming patient calls and messages using standard scripts and standing protocols.
• Performs basic EMR navigation for documentation, orders, and patient communication under supervision.
• Assists with tracking and restocking clinical supplies.
• Performs other duties as assigned.

Safety & Compliance

• Follow protocols, infection control guidelines, and regulatory requirements.
• Reports safety and compliance concerns promptly.

Education

Minimum Qualifications

• Required: High school diploma or equivalent.
• Preferred: Completions of Medical Assistant Program

Experience

Required

No prior Medical Assistant experience required

Preferred

• Up to 1 year of experience in a clinical or ambulatory setting preferred
• Completion of medical assistant program including clinical rotation and physician office experience.
• Prior work, educational or volunteer experience requiring customer service, team collaboration and attention to detail

Participation in a clinical orientation, competency evaluation, and ability to pass a clinical skills assessment and medication administration test within ninety (90) days of hire, and within 3 attempts.

Licensure/Certification/Listing

• Required: Certification as a Medical Assistant (CMA)/Registered Medical Assistant (RMA) required from one of the following: American Associate of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), American Allied Health - RMA(AAH), National Health career Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Worker’s Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA), American Medical Certification Association (AMCA)
• BLS (CPR)-American Red Cross or AHA Healthcare Provider.