Heart of House Lead CA

Wingmen V Llc; Chico (CA); On-site; USD 26,000 - 32,000; Full time

Job summary

Buffalo Wild Wings Chico is hiring to prepare and produce menu items across Chip, Grill, Shake, Southwest, and Expo stations. Starting pay ranges from $19.00 to $23.12 per hour, with shifts varying by need. Responsibilities include following MOD directions, tracking waste, and maintaining clean prep areas.

Ideal candidates will have strong teamwork, good communication, and a commitment to food safety and timely service. Minimum age is 16, with prior restaurant experience preferred.

Qualifications

• Must follow sanitation and safety procedures.
• Able to work in a fast-paced kitchen environment.
• Strong teamwork and clear communication.
• Ability to follow prep sheets and station guidelines.

Responsibilities

• Prep and portion items per MOD; follow FIFO and waste tracking.
• Prepare fried chips, wedges, and onion rings at Chip Station.
• Prepare grilled items and portions per station guides.
• Maintain sanitary, stocked, and organized workstations.
• Serve as Expo liaison to ensure quality and timely delivery.
• Support shift changes and other stations as needed.

Skills

Sanitation

Food Safety

Time Management

Communication

Teamwork

Attention to detail

Tools

CSK/KDU

Job description

Job Details: Job Location: 845 East Ave - Chico, CA 95926 Salary Range: $19.00 - $23.12 Hourly

Job Purpose

This position is responsible for the preparation and production of all Buffalo Wild Wings menu items. Several roles within this position include the Chip, Shake, Grill, Southwest, and Expo stations.

Core Job Functions / Responsibilities

Prep and Portion

• Get prep list from Manager on Duty (MOD) and prep items according to the need of the shift
• Ensure proper containers, fill lines, and follow FDIR and FIFO procedures
• Clean, sanitize, and put away prep items when finished
• Portion items according to MOD’s requirements
• Track all waste on Waste Sheet per Company Standard Procedures

Chip Station

• Prepare fried chips, wedges, and onion rings in the kitchen; keep chip coolers clean and free of debris
• Portion and prepare food items prior to cooking in accordance with the Chip Packaging Chart
• Maintain fryers and quality of shortening/oil per the Fryer Rotation Chart and Shortening Management Reference Guide
• Maintain a sanitary and clean kitchen workstation

Grill Station

• Prepare grilled items in the kitchen
• Portion and prepare food prior to cooking according to Prep Sheets and Grill Station Chart
• Maintain grill and product quality per Prep Sheets and Grill Station Guide
• Maintain a sanitary and clean kitchen workstation

Shake Station

• Clean, fill, and ensure sauce pumps are working
• Wash and dry sauce and seasoning buckets
• Clean seasoning shakers; keep filled no more than ¾ full
• Prime sauce buckets – priming rules do not apply to seasoning buckets
• Turn on hot wing holding drawers, keep at 180°F with vents open
• Weigh wings to determine cooking time for shift

Southwest Station

• Prepare wraps, salads, flatbreads, etc.
• Maintain cold rail and stock food properly
• Maintain a sanitary and clean workstation

Expo Station

• Act as a communication link between kitchen line and front of house to ensure coordination and smooth flow of quality products to customers
• Control food presentation, quality assurance, and timeliness of delivery

Shift Change Responsibilities

• Clean and stock each station following FIFO guidelines
• Change soap and sanitizer buckets minimally every four hours
• Empty trash containers as needed
• Wash necessary dishes
• Wash sauce and seasoning buckets
• Notify MOD of equipment not working or temperatures not correct
• Ensure LDIR and FIFO methods are followed at all times
• Help other stations as needed
• Skim, polish, filter, dump fryers per filtering schedule
• Other duties as assigned by supervisor

The duties of this position may change from time to time. Buffalo Wild Wings reserves the right to add or delete duties and responsibilities at the discretion of management. This job description is intended to describe the general level of work performed and is not all-inclusive.

Qualifications

Knowledge and Skills

• Proper sanitation, food safety, and security procedures
• Excellent verbal communication and interpersonal skills
• Time management and organization with strong attention to detail
• Ability to take direction and execute team and company objectives
• Knowledge of specs, cook times, and plate presentation
• CSK/KDU/ticket order management system

Freedom to Act

• Comply with all specs, quality standards, and department rules and procedures
• Take direction from outside and inside Expo

Size and Complexity

• Follow specific service times and guidelines; maintain high pace and intensity for extended periods
• Be reliable, dependable, adhere to schedule, cover shifts, and arrive on time

Interaction

• Provide respect, positive encouragement, and fair treatment to Team Members and guests
• Maintain positive working relationships with Team Members and managers
• Act as a contributing member of a team

External Relationships

• Strive to achieve highest level of guest satisfaction with friendly service, food, fun, and value

Education and Experience

Required

• Minimum 16 years of age (State Minor Laws Supersede)

Preferred

• Prior experience working in restaurant or retail environment