Hearing Instrument Specialist — Elevate Patient Experience

Starkey; North Platte (NE); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

401k

Life insurance

Hearing aid discounts

Telemedicine

Job summary

Starkey Retail in North Platte, NE is seeking a Hearing Instrument Specialist to deliver the Patient Journey experience, including testing, diagnosing hearing loss, fitting and selling hearing aids, and providing follow-up care. You will support three Nebraska satellite offices and work with a team dedicated to compassionate, high-quality care.

The role offers a competitive starting salary and a comprehensive benefits package as part of Starkey Retail’s Patient-first approach to hearing

Qualifications

• Experience with patient management software and NOAH/Inspire OS.
• Ability to organize and execute a plan.
• Strong communication, interpersonal and problem-solving skills.

Responsibilities

• Perform hearing tests and diagnose hearing loss.
• Fit and sell hearing aids and accessories.
• Provide counseling and follow-up services to patients.
• Support three satellite offices in Nebraska and collaborate with management.

Skills

Communication

Organizational skills

Problem solving

Customer service

Tools

NOAH

Inspire OS

Job description

Starkey Retail in North Platte, NE is seeking a Hearing Instrument Specialist to deliver the Patient Journey experience, including testing, diagnosing hearing loss, fitting and selling hearing aids, and providing follow-up care. You will support three Nebraska satellite offices and work with a team dedicated to compassionate, high-quality care.

The role offers a competitive starting salary and a comprehensive benefits package as part of Starkey Retail’s Patient-first approach to hearing