Hearing Instrument Specialist

Demant; Southport (NC); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Paid time off and holidays

Medical, dental, vision, and HSA

401(k) plan with employer match

Education reimbursement

Maternity leave

Disability coverage

Life insurance

Pet insurance

Employee discounts on hearing aids

Dependent care FSA

Job summary

HearingLife is seeking a full-time Hearing Aid Specialist for our in-office team in Southport, NC. The role requires an active license and 5+ years in fitting and dispensing hearing aids. You will assess patients, fit devices, and provide education and aftercare to ensure optimal outcomes.

The position offers competitive compensation with uncapped commissions, benefits, and opportunities for professional growth within a national network of hearing care centers.

Qualifications

• Active Hearing Instrument Specialist license.
• 5+ years of experience in hearing aid fitting and dispensing.

Responsibilities

• Evaluate, diagnose, and treat hearing loss per clinical and state licensing standards.
• Conduct hearing assessments, fittings, and educate patients on device use.
• Provide aftercare, troubleshooting, repairs, and maintenance on hearing aids.
• Counsel patients on options and third-party payor processes in compliance with regulations.
• Collaborate with clinic team to meet financial and patient care goals.
• Support telehealth and remote care initiatives as needed.

Skills

Hearing aid fitting

Licensing

Education

Active Hearing Instrument Specialist license

Job description

Overview

Hearing Aid Specialist

Position Type: Full-Time, In-Office Location: Southport, NC

HearingLife is seeking a full-time Hearing Aid Specialist to join our in-office clinical team. This role is responsible for providing comprehensive hearing healthcare services while delivering an exceptional patient experience. Candidates must be licensed in accordance with state requirements.

About HearingLife

HearingLife is a national hearing care provider operating more than 600 hearing care centers across 42 states. As part of the Demant Group and in association with Oticon, HearingLife has a long-standing heritage of care, health, and innovation dating back to 1904. Our mission is to help more people hear better through personalized, results-driven hearing healthcare.

Compensation

• $70,000-$80,000+ uncapped commission

Benefits

• Paid time off and paid holidays
• Medical, dental, vision, and health savings account (HSA)
• 401(k) plan with employer match
• Tuition reimbursement and continuing education reimbursement
• Maternity leave
• Short-term and long-term disability coverage
• Company-paid life insurance
• Pet insurance
• Employee and family discounts on hearing aids and related products
• Dependent care flexible spending plan

Responsibilities

• Evaluate, diagnose, and treat hearing loss in accordance with clinical and state licensing standards
• Conduct hearing assessments, hearing aid fittings, and patient education on device use and care
• Provide quality aftercare services including troubleshooting, repairs, and hearing aid maintenance
• Counsel patients on hearing aid and accessory options, including payment methods and third-party payor processes in compliance with federal and state regulations
• Achieve clinic growth goals while maintaining ethical clinical and sales practices
• Participate in community outreach activities, including health fairs and physician relationship development
• Collaborate with Patient Care Coordinators and clinic leadership to meet monthly, quarterly, and annual financial performance goals
• Support telehealth and remote care initiatives, including remote hearing tests and patient coaching
• Maintain required continuing education and licensure compliance
• Operate audiometric equipment and accurately interpret test results
• Clearly communicate test outcomes and recommended treatment plans to patients in an easy-to-understand manner

Leadership & Professional Development

• Participate in leadership development and growth initiatives
• Opportunity to mentor or precept future hearing care professionals
• Internal advancement opportunities into senior and leadership roles

Qualifications

• Active Hearing Instrument Specialist license
• 5+ years experience in Hearing Aid Fitting and Dispensing

HearingLife is an Equal Opportunity and Aff