Hearing Instrument Specialist

Demant; Plainsboro Township (NJ); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

PTO & Paid Holidays

Work-Life balance is VERY important to

Medical, dental, vision, and HSA

401K+ Match

Tuition Reimbursement

Maternity Leave

Short Term and Long-Term Disability

Free Life Insurance

Pet Insurance

Steeply discounted Hearing Aids and 1%

Daycare Flex Savings Plan

CEU Reimbursement

Job summary

HearingLife is seeking a Hearing Instrument Specialist in Plainsboro, NJ to diagnose and treat hearing loss while delivering exceptional patient care. You will operate under state licensing standards, grow your patient population, and help achieve clinic financial goals.

Responsibilities include hearing tests, fittings, troubleshooting, and educating users on best practices, with focus on sales and community outreach. Competitive base salary with uncapped commissions is offered.

Qualifications

• Active Hearing Aid Dispensing License or Audiology License per state requirements
• 2+ years Hearing Aid sales experience or 2 years equivalent in industry training under a licensed HIS or AuD

Responsibilities

• Provide quality care and aftercare of dispensing services such as hearing tests, hearing aid fittings, educate and train hearing aid users on best practices.
• Perform checks on hearing aids and other amplification devices including troubleshooting, repairs, earmolds and cleaning.
• Achieve practice growth with a strong focus on sales and key business metrics while maintaining ethical standards.
• Engage with local community outreach including health fairs and physician relationship development.
• Counsel patients on the purchase of hearing aids, devices, and accessories and understand third‑party payors and payment methods in accordance with laws.
• Meet monthly, quarterly, and yearly clinical finance targets with PCC and Manager to achieve KPIs.
• Support Telehealth initiatives to expand patient care and product portfolio.

Job description

We are looking for an Hearing Instrument Specialist to join our team!

About Us

HearingLife is a national hearing care company under the Demant umbrella and in association with Oticon. Built on a heritage of care, health, and innovation since 1904, HearingLife operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.

Pay: Base Salary 85k-95k base + Uncapped Commission

Benefits

• PTO & Paid Holidays
• Work-Life balance is VERY important to us!
• Medical, dental, vision, and HSA
• 401K+ Match
• Tuition Reimbursement
• Maternity Leave
• Short Term and Long-Term Disability coverage
• Free Life Insurance
• Pet Insurance
• Steeply discounted Hearing Aids and Products for you and your family members.
• Daycare Flex Savings Plan
• CEU Reimbursement

Responsibilities

You will help more people hear better by providing clinical expertise to diagnose and treat hearing loss while ensuring a positive patient experience. You will act in accordance with the required industry and state professional licensing standards. In addition to exceptional patient care you are responsible for growing your patient population and meeting practice financial goals.

• Provide quality care and aftercare of dispensing services such as hearing tests, hearing aid fittings, educate and train hearing aid users of best practices.
• Perform checks on hearing aids and other amplification devices. This includes but is not limited to troubleshooting, conducting repairs to hearing aids, earmolds and cleaning of hearing aids.
• Achieve practice growth with a strong mindset on sales and key business metrics while maintaining ethical practice standards.
• Local community outreach including health fairs and developing physician relationships. You represent HearingLife as an advocate to making a life changing difference.
• Counsel patients on the purchase of their hearing aids, devices, and accessories. Maintain a current understanding of third‑party payors and various payment methods in accordance with federal and state laws.
• Understand and meet monthly, quarterly, and yearly clinical finance targets working closely with your PCC and Manager to achieve clinics financial KPIs.
• Support Telehealth initiatives (Remote Care) to expand patient care and product portfolio including but not limited conducting hearing tests, coach and educate patients on hearing aid devices.
• Maintain continuing education requirements based on state requirements.
• Ability to operate audiometric equipment and to interpret the results.
• Ability to communicate test results and interpret and propose treatment in a manner easily understood by patients. Communication is key!
• All other duties as assigned

Lead, Mentor, Grow!

• Dive deep into management insights and be a part of our growth initiatives.
• Amplify Leadership Program: Get one‑on‑one guidance and real‑world exposure to grow and excel as a Leader.
• Become a proctor or mentor for the next generation of Hearing Care Professionals
• A Thriving, Positive Environment: We live our Core Values: We Create Trust, We are Team Players, We Apply a Can‑Do Attitude and We Create Innovative Solutions.
• We promote and mentor internally! Senior Leadership Opportunities are made available to our experienced staff members first

Qualifications

• Active Hearing Aid Dispensing License or Audiology License in accordance with state requirements
• 2+ years Hearing Aid sales experience or 2 years equivalent in industry training under a licensed HIS or AuD

We are an Equal Opportunity / Aff…?