Hearing Instrument Specialist

Demant; Casa Grande (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO & Paid Holidays

Medical, dental, vision, and HSA

401K+ Match

Tuition Reimbursement

Maternity Leave

Disability coverage

Life Insurance

Pet Insurance

Hearing aids discounts for family

Job summary

HearingLife, part of the Demant family, seeks a licensed audiologist or hearing instrument specialist to join our team in the United States. You will diagnose and treat hearing loss with a customer-centric approach, fitting and advising on hearing aids while aiming to grow patient base and meet financial targets.

Responsibilities include tests, fittings, device checks, and community outreach, with uncapped commission and a base salary range of $65,000–$90,000.

Qualifications

• Active state license in audiology or HIS required.
• 2+ years hearing aid sales experience or equivalent training under licensed professional.

Responsibilities

• Provide clinical expertise to diagnose and treat hearing loss and ensure positive patient experience.
• Perform hearing tests, fittings, and aftercare for dispensing services.
• Troubleshoot and service hearing aids, earmolds, and related devices.
• Drive practice growth through sales and achievement of KPIs while maintaining ethical standards.
• Engage in local community outreach and physician relationship development.

Skills

2+ years hearing aid sales

Education

Active Hearing Aid Dispensing License or Audiology License

Job description

Overview

We are looking for an Audiologist or Hearing Instrument Specialist to join our team!

About Us:

HearingLife is a national hearing care company under the Demant umbrella and in association with Oticon. Built on a heritage of care, health, and innovation since 1904, HearingLife operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.

Pay: Base Salary $65,000 - $90,000 + Uncapped Commission

Benefits:

• PTO & Paid Holidays
• Work-Life balance is VERY important to us!
• Medical, dental, vision, and HSA
• 401K+ Match
• Tuition Reimbursement
• Maternity Leave
• Short Term and Long-Term Disability coverage
• Free Life Insurance
• Pet Insurance
• Steeply discounted Hearing Aids and Products for you and your family members.
• Daycare Flex Savings Plan
• CEU Reimbursement

Responsibilities

You will help more people hear better by providing clinical expertise to diagnose and treat hearing loss while ensuring a positive patient experience. You will act in accordance with the required industry and state professional licensing standards. In addition to exceptional patient care you are responsible for growing your patient population and meeting practice financial goals.

• Provide quality care and aftercare of dispensing services such as hearing tests, hearing aid fittings, educate and train hearing aid users of best practices.
• Perform checks on hearing aids and other amplification devices. This includes but is not limited to troubleshooting, conducting repairs to hearing aids, earmolds and cleaning of hearing aids.
• Achieve practice growth with a strong mindset on sales and key business metrics while maintaining ethical practice standards.
• Local community outreach including health fairs and developing physician relationships. You represent HearingLife as an advocate to making a life changing difference.
• Counsel patients on the purchase of their hearing aids, devices, and accessories. Maintain a current understanding of third-party payors and various payment methods in accordance with federal and state laws.
• Understand and meet monthly, quarterly, and yearly clinical finance targets working closely with your PCC and Manager to achieve clinics financial KPIs.
• Support Telehealth initiatives (Remote Care) to expand patient care and product portfolio including but not limited conducting hearing tests, coach and educate patients on hearing aid devices.
• Maintain continuing education requirements based on state requirements.
• Ability to operate audiometric equipment and to interpret the results.
• Ability to communicate test results and interpret and propose treatment in a manner easily understood by patients. Communication is key!
• All other duties as assigned

Lead, Mentor, Grow!

• Dive deep into management insights and be a part of our growth initiatives.
• Amplify Leadership Program: Get one-on-one guidance and real-world exposure to grow and excel as a Leader.
• Become a proctor or mentor for the next generation of Hearing Care Professionals
• A Thriving, Positive Environment: We live our Core Values: We Create Trust, We are Team Players, We Apply a Can-Do Attitude and We Create Innovative Solutions.
• We promote and mentor internally! Senior Leadership Opportunities are made available to our experienced staff members first

Qualifications

• Active Hearing Aid Dispensing License or Audiology License in accordance with state requirements
• 2+ years Hearing Aid sales experience or 2 years equivalent in industry training under a licensed HIS or AuD

We are an Equal Opportunity / Aff. Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.