Hearing Care Provider- Lombard

WSA – Wonderful Sound for All; Lombard (IL); Sur place; USD 28 929 - 31 684; Plein temps

Avantages offerts par ce poste

Monthly Commissions

Continuing education reimbursement

401k Matching Program

Comprehensive Benefits Package

Résumé du poste

A leading hearing care provider in Lombard is seeking a Hearing Care Provider. You will perform evaluations, fit hearing aids, and engage with the community. Ideal candidates will have an active state license and experience in audiology or as a hearing aid specialist. The role offers a competitive salary, professional development opportunities, and a comprehensive benefits package.

Qualifications

• Experience in a similar Audiology or Hearing Aid Specialist role.
• 1-5 years of experience preferred.
• Ability to work quickly and independently in a fast-paced environment.

Responsabilités

• Perform comprehensive hearing evaluation and aid fitting.
• Build a local community to generate service demand.
• Maintain skills in ear impression taking and hearing aid repairs.

Connaissances

Attention to detail

Communication skills

Customer interaction

Formation

Active state license in Audiology or hearing aid dispensing

Description du poste

Hearing Care Provider- Lombard | WSA – Wonderful Sound for All

Join to apply for the Hearing Care Provider- Lombard role at WSA – Wonderful Sound for All

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Part of WSAudiology group, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve.

Responsibilities

• Perform comprehensive hearing evaluation, hearing aid selection and fitting for all clients, employing best practices as defined by our client‑centric service model of Simply Excellent Hearing Care. Meets minimum NPS score of 75.
• Routinely demonstrate hearing aids as part of annual evaluations for clients to experience the sound and create the ‘wow’ moment of a personalized auditory simulation.
• Evaluate test results in conjunction with client needs' assessment to make a personalized recommendation. Offers recommendation based on maximizing client benefits.
• Perform routine follow‑ups, clean and checks and hearing aid repairs. Maintain skills in ear impression taking, earmold modification and recommendation of ALD accessories.
• Embody HearUSA's ambition of Changing Lives through Simply Excellent Hearing Care. Partner with the District manager, HCP Team Leads and L&D to adopt new initiatives aimed to grow your Center's revenue and change more lives.
• Build a local community to proactively generate service demand and support marketing campaigns, such as to physicians and at health fairs. Successfully completes one community outreach and/or physician marketing per quarter.
• Comply with all State license laws, FDA guidelines, WSA policies and HearUSA Quality Practice Guidelines (QPG). Operates in a HIPAA compliant manner, with documentation, outcome notes and referrals completed for all clients.
• Engage in Continued Professional Development to maintain expertise in all aspects of service delivery, from consultative counseling to the selling, fitting and troubleshooting of current hearing aid technology.
• Embrace our culture and values of Going Beyond Together, Pioneering for Better Solutions, and Passion for Impact.

Requirements

• Experience in a similar Audiology or Hearing Aid Specialist role.
• Active state license in Audiology and/or hearing aid dispensing.
• 1-5 years of experience preferred.
• Ability to pay close attention to detail with a high degree of accuracy.
• Basic or advanced written communication skills.
• Experience interacting with customers/clients.
• Ability to communicate detailed or technical information clearly, accurately and concisely.
• Ability to work quickly, accurately and independently in a fast paced environment.

Benefits

• Structure of field support for your hearing center
• Professional development team of dedicated Regional Training Managers
• Continuing education, LinkedIn Learning & licensing reimbursement
• Career advancement pathways such as Hearing Care Provider and Client Experience Specialist Team Lead, Hearing Care Provider Advisory Board member, or District Manager
• Paid externships and a Hearing Instrument Specialist Trainee program
• Monthly Commissions
• CEUs & State Licensure Renewals for HCPs
• Defined Career Paths
• Sponsorship & Preceptor Opportunities
• President’s Club Incentives
• Employee Referral Program
• Comprehensive Benefits Package
• Paid Holidays & PTO Policy
• 401k Matching Program
• Tuition Reimbursement
• Employee, Family & Friends Hearing Aid Discount Program
• Service Days & Diversity, Equity & Inclusion Initiatives

Location & Salary

Elk Grove Village, IL $21.00-$23.00 2 days ago

Equal Opportunity Employment

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.