Hearing Care Provider for new center in Walpole, MA

WSA – Wonderful Sound for All; Walpole (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

401k Matching Program

Tuition Reimbursement

Paid Holidays & PTO

Job summary

A leading hearing care provider seeks an Audiology Specialist in Walpole, Massachusetts. This role involves performing comprehensive hearing evaluations, selecting and fitting hearing aids, and maintaining client relationships to enhance their auditory experience. Candidates should hold an active Audiology license with preferred experience of 1-5 years. The position offers opportunities for professional development and a comprehensive benefits package, including monthly commissions and a supportive work environment.

Qualifications

• Experience in a similar Audiology or Hearing Aid Specialist role.
• Ability to communicate detailed or technical information clearly.
• Experience interacting with customers or clients.

Responsibilities

• Perform comprehensive hearing evaluations and aid fittings.
• Conduct routine follow-ups and maintain hearing aids.
• Engage in ongoing professional development and training.

Skills

Attention to detail

Written communication skills

Customer interaction

Ability to work independently

Education

Active state license in Audiology

1-5 years of experience preferred

Job description

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Part of WSAudiology group, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform comprehensive hearing evaluation, hearing aid selection and fitting for all clients, employing best practices as defined by our client‑centric service model of Simply Excellent Hearing Care. Meets minimum NPS score of 75.
• Routinely demonstrates hearing aids as part of annual evaluations for clients to experience the sound and create the ‘wow’ moment of a personalized auditory simulation.
• Evaluate test results in conjunction with client needs' assessment to make a personalized recommendation. Offers recommendation based on maximizing client benefits.
• Perform routine follow‑ups, clean and checks and hearing aid repairs. Maintain skills in ear impression taking, earmold modification and recommendation of ALD accessories.
• Embody HearUSA's ambition of Changing Lives through Simply Excellent Hearing Care. Partner with the District manager, HCP Team Leads and L&D to adopt new initiatives aimed to grow your Center's revenue and change more lives.
• Build a local community to proactively generate service demand and support marketing campaigns, such as to physicians and at health fairs. Successfully completes one community outreach and/or physician marketing per quarter.
• Comply with all State license laws, FDA guidelines, WSA policies and HearUSA Quality Practice Guidelines (QPG). Operates in a HIPAA compliant manner, with documentation, outcome notes and referrals completed for all clients.
• Engage in Continued Professional Development to maintain expertise in all aspects of service delivery, from consultative counseling to the selling, fitting and troubleshooting of current hearing aid technology.
• Embraces our culture and values of Going Beyond Together, Pioneering for Better Solutions, and Passion for Impact.

REQUIREMENTS

• Experience in a similar Audiology or Hearing Aid Specialist role.
• Active state license in Audiology and/or hearing aid dispensing.
• 1-5 years of experience preferred.
• Ability to pay close attention to detail with a high degree of accuracy.
• Basic or advanced written communication skills.
• Experience interacting with customers/clients.
• Ability to communicate detailed or technical information clearly, accurately and concisely.
• Ability to work quickly, accurately and independently in a fast paced environment.

A PLACE TO GROW YOUR CAREER

Growth means investing in employee development, from day‑to‑day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. You will benefit from:

• A structure of field support for your hearing center
• A professional development team of dedicated Regional Training Managers
• Continuing education, LinkedIn Learning & licensing reimbursement
• Career advancement pathways such as Hearing Care Provider and Client Experience Specialist Team Lead, Hearing Care Provider Advisory Board member, or District Manager
• Paid externships and a Hearing Instrument Specialist Trainee program

THE SUPPORT OF A LEADER IN HEARING HEALTH

HearUSA accepts the most insurance plans in the industry, has extensive network coverage, advanced online services, and pioneering technology. We draw on the expertise and hearing care services of more than 360 hearing centers across the U.S. HearUSA is also part of the WS Audiology (WSA) family, a global leader with over 11,000 employees in 125 markets and 2 global headquarters.

AS A LEADER WE CAN OFFER

• Monthly Commissions
• CEUs & State Licensure Renewals for HCPs
• Defined Career Paths
• Sponsorship & Preceptor Opportunities
• President’s Club Incentives
• Employee Referral Program

LIFESTYLE & BENEFITS

• Comprehensive Benefits Package
• Paid Holidays & PTO Policy
• 401k Matching Program
• Tuition Reimbursement
• Employee, Family & Friends Hearing Aid Discount Program
• Service Days & Diversity, Equity & Inclusion Initiatives

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.