Hearing Aid Dispenser

CGH Medical Center; United States; On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Retirement Plan (IMRF)

Tuition Reimbursement

Life Insurance

Paid Time Off

Employee Assistance Program

Job summary

CGH Medical Center is seeking a Hearing Instrument Dispenser to support Audiologists. You will counsel patients, perform tests, program and verify hearing aids, and manage follow-up care to ensure optimal hearing outcomes.

The role includes scheduling support, referrals, and filing tasks in a clinic setting, with a typical 40-hour week (Mon-Fri, 8am-5pm). Illinois licensure requirements apply.

Qualifications

• Associate degree or equivalent; includes specific coursework in hearing care.
• 12 semester hours in anatomy/physiology of hearing, hearing science, audiology or equivalent.
• Pass Illinois IDPH exam within 12 months of hire.
• IHES licensure within 18 months and maintained.
• Basic computer knowledge required.
• Knowledge of CPT and ICD-10 coding required.
• Ability to provide care across pediatric to geriatric patients.

Responsibilities

• Counsel patients about test results and hearing needs.
• Select, program, and verify hearing aid technology.
• Manage follow-up, hearing aid checks, repairs, and education.
• Perform hearing tests and evaluations.
• Maintain test result records.
• Take ear impressions and fit hearing aids.
• Educate patients on proper hearing aid use.
• Handle basic maintenance or repairs; order devices.
• Enter charges for services.

Skills

Basic computer knowledge

CPT/ICD-10 coding

Patient care

Education

Associate degree or equivalent

Job description

Shift M-F 8 a.m. to 5 p.m. Scheduled Weekly Hours 40

POSITION PURPOSE:

Performs basic patient care functions to assist the Audiologist in dispensing hearing aids. Assists in the operation of office as it relates to scheduling, referrals, and filing, as needed by practices.

ESSENTIAL FUNCTIONS:

• Counsel patients regarding test results and gain a complete understanding of the patient’s hearing needs and lifestyle to develop a customized hearing care plan.
• Perform selection, programming, and verification of the appropriate hearing aid technology to best meet the patient’s individual needs.
• Provide ongoing management, including follow-up and education, hearing aid checks and adjustments, repairs, and cleanings as necessary to maintain ongoing patient relationships.
• Perform hearing tests and evaluations
• Maintain records of the test results
• Make ear impressions
• Fit patients for their hearing aids
• Educate patients on the proper way to utilize their hearing aids
• Simple maintenance or repair to hearing aids
• Order the necessary hearing aids for patients
• Enter charges for services provided.
• Other duties as assigned

SPECIALIZED KNOW-HOW & REQUIREMENTS:

• Minimum of an Associate’s degree or its equivalent; required including successful completion of (1) twelve semester hours or eighteen quarter hours of academic undergraduate course work from an accredited institution consisting of 3 semester hours of anatomy and physiology of the hearing mechanism, 3 semester hours of hearing science, 3 semester hours of introduction to audiology; 3 semester hours of aural rehabilitation, or the quarter hour equivalent, OR (2) an equivalent program as determined by IPDH that is consistent with the scope of practice of a hearing instrument dispenser.
• NOTE: **The 12 semester hour requirement can be achieved by successful completion of the 39-course online program offered by the International Hearing Society.
• Successfully pass the Illinois Department of Public Health’s written and practicum exam for hearing instrument dispensers within 12 months of hire.
• Licensure from the International Hearing Society is received within 18 months of hire and maintained.
• Obtain and maintain licensure.
• Basic computer knowledge required.
• Knowledge of CPT and ICD-10 coding required.
• Demonstrates knowledge necessary to provide care appropriate to any age-related needs of the patients served in the physician office.
• Demonstrates knowledge of the principles of growth and development appropriate to the patient population served.
• Able to assess and interpret data about the patient’s status to identify each patient’s needs and provide the appropriate care, including age-related care, needed by the pediatric, adolescent and/or geriatric patient group.

Compensation Range $20.16 - $30.24

Available Benefits for Benefit Eligible Positions

• Health and Dental Insurance
• IMRF (Illinois Municipal Retirement Fund)
• Retirement Fund (457 and 401A Plan)
• Medical and Dependent Care Flexible Spending
• Life Insurance
• Short and Long Term Disability
• Optional Insurances
• Paid Time Off
• Tuition Reimbursement and Loan Forgiveness
• Gift Shop Discount
• CGH Day Care Discount
• CGH Dietary Discount
• Employee Assistance Program
• CGH Pharmacy Discount
• CGH Vision Center Discount

Thank you for your interest in a career at CGH Medical Center. Extraordinary care. Extraordinary service. Extraordinary people. Since 1909, CGH Medical Center has been serving Sterling, Rock Falls and the surrounding communities with exceptional quality healthcare. Through the years, there’s been one constant, the passion of our employees for making a difference. As part of CGH, you’ll join a team that’s focused on delivering the best health care and patient experience for all of the communities we serve. From our hospital and Main Clinic to our 16 outlying clinics, our physicians and employees are dedicated to providing high-quality healthcare to our patients, friends and family with outstanding skill and heartfelt compassion. Are you ready to develop, grow, and advance your career in healthcare? Then explore our careers today and get ready to join the team at CGH Medical.