Healthcare Support Aide: Front Desk & Patient Care

Ivy Health Inc; Bala Cynwyd (PA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Full benefits package within first 30–

Generous PTO

Paid holidays

Bonus incentives

Career mentorship

Hospital partnership with HSS

Community healthcare environment

Job summary

Ivy Health Inc. in Pennsylvania is seeking a dedicated Physical Therapy Aide to keep the clinic safe and organized while assisting the front desk with patient flow and payments.

You will help maintain equipment safety, support patients and families, and gain exposure to rehab and healthcare settings. This role is ideal for students pursuing exercise science or related fields and requires teamwork and a caring attitude.

Qualifications

• Ability to work in a fast-paced environment with a positive attitude.
• Excellent written and verbal communication with bedside manner.
• Strong time management and multitasking abilities.
• Previous customer service and patient care experience preferred.
• Self-motivated with a drive to help others.
• Flexible to work varied shifts, including weekends.

Responsibilities

• Support front office tasks: answer phones, collect copays, check in patients.
• Maintain and ensure clinic safety and cleanliness of equipment.
• Communicate with patients and family members to coordinate care.
• Assist therapists and clinicians as needed in daily operations.

Skills

Fast-paced environment

Communication skills

Time management

Customer service

Self-motivation

Shift flexibility

Job description

Ivy Health Inc. in Pennsylvania is seeking a dedicated Physical Therapy Aide to keep the clinic safe and organized while assisting the front desk with patient flow and payments.

You will help maintain equipment safety, support patients and families, and gain exposure to rehab and healthcare settings. This role is ideal for students pursuing exercise science or related fields and requires teamwork and a caring attitude.