Healthcare Security Specialist- PRN/Variable Shift- Battle Creek

Bronson Healthcare; Battle Creek (MI); On-site; USD 25,000 - 33,000; Part time

Job summary

Bronson Healthcare in Battle Creek is seeking a Healthcare Security Specialist for PRN/variable shifts. The role focuses on maintaining safety for patients, staff and visitors while enforcing hospital policies and delivering professional service.

Responsibilities include incident reporting, responding to codes and emergencies, and coordinating with departments to ensure smooth operations. A high school diploma or GED and a valid Michigan driver’s license are required, with security experience

Qualifications

• High school diploma or GED; security and/or healthcare security experience preferred.
• Valid Michigan driver’s license is required.
• Must be able to be insured through Bronson’s insurance carrier.
• Professional conduct reflecting Bronson’s standards and mission.

Responsibilities

• Ensure safety and security of Bronson properties, patients, visitors, and staff.
• Uphold Bronson policies and provide exceptional customer service.
• Greet and assist patients/visitors; complete incident reports and documentation.
• Respond to emergency security situations and coordinate with staff as needed.

Skills

Communication skills

Customer service

Security experience

Healthcare security

Education

High school diploma or GED

Job description

Job Title

Healthcare Security Specialist- PRN/Variable Shift- Battle Creek

Location

Location BBC Bronson Battle Creek

Employer Culture

Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Responsibilities & Requirements

• Responsible for the safety and security of BHG properties and grounds as well as patients, visitors and staff.
• Bronson Healthcare Security Specialists will uphold Bronson’s policies and procedures through the Standards for Excellence and will display professionalism and provide exceptional customer service at all times.
• High school diploma or general education degree (GED); security and/or healthcare security experience preferred.
• Valid Michigan driver’s license is required.
• Must be able to be insured through Bronson’s insurance carrier.
• Maintains a level of professional conduct that promotes good hospital and community relations.
• Demonstrates commitment to providing outstanding customer service in a manner that is reflective of our mission, values and customer service standards.
• Greets patients and visitors and assists them to their destination.
• Must have good verbal and written communication skills.
• Completes reports and documentation.
• Maintain annual department continuing education trainings and certificates, along with system CBLs.
• Successfully complete required violent patient management and de‑escalation training as dictated by department and Bronson requirements.
• Ability to utilize / operate a computer, tablet / mobile device, and security surveillance system for significant portions of their shift.
• Involves regularly lifting of bulky or moderately heavy weight (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects.
• Employees providing direct patient care must demonstrate competencies specific to the population served.
• Must be able to take control during stressful situations and emergencies.
• Enforces No‑Trespass orders.
• Ability to recognize problems or potential problems and take corrective action.
• Perform work which produces high levels of mental/visual fatigue (e.g., interactive and repetitive or small detailed work)
• Interact and problem solve with other units and staff members in assisting with direct patient care situations where a security presence is needed.
• Must be able to cope with a high level of stress, including dealing with the anger, fear and hostility of others in a calm manner.
• Must be comfortable in defusing and de‑esc…
• Responds to calls for aid from various hospital areas, particularly the Emergency Department.
• Assists with calming or possible restraining of disturbed patients.
• Escorts individuals from hospital premises when necessary.
• Assist/communicate with staff, patients/visitors, and local law enforcement during codes and/or situations that require a high state of readiness.
• Responds to emergency security situations.
• Responds to emergency codes, as necessary.
• Investigates and prepares reports detailing accidents, thefts, lost property, safety and security violations, and so forth.
• Completes incident reports and follows up on all incomplete reports.
• Serves as "charge" whenever assigned.
• Coordinates routine operations, directs the activities of other personnel, and assumes functional charge of the shift(s) as assigned.
• May be asked to provide education (e.g., access control, fire drills, etc.).
• Assists with parking control.
• Escorts employees and visitors to their cars upon request.
• Provides general assistance to people with car trouble (e.g., lockout, jump start, etc.).
• Patrols hospital buildings and grounds according to established round schedule in order to detect and prevent theft, vandalism, fire, and other threats to hospital security.
• In addition, makes periodic unscheduled rounds.
• Perform site specific duties as needed.

Shift Details

• Shift Variable Time Type
• Part time
• Scheduled Weekly Hours 10

Other Details

Cost Center 1700 Security (BBC)

Employer Brand

Bronson Healthcare is a community-owned, not-for-profit health system that has been serving southwest Michigan since 1900. Today, with a workforce of 9,000 people and 1,500 medical staff members, it is the area’s largest employer and leading healthcare system. Bronson provides care in virtually every specialty and offers a full range of services from primary care to critical care at more than 100 locations. Bronson’s exceptionally high quality standards enable us to do what’s right for our patients and their families. We are empowered as individuals and as teams, to apply our skills and experience so that every patient receives safe, timely and effective treatment. What’s more, our state-of-the-art, technology and evidence-based processes give us the tools we need to deliver the right care, at the right time. By putting each patient and their family at the center of our work, we demonstrate the dignity and respect we have for each individual we serve. This unwavering commitment to serving others combined with our unique healing environment helps make the patient experience here an exceptional one. The excellence and Positivity of our employees and medical staff has contributed to Bronson Healthcare being ranked by Forbes as one of America’s Best-In-State Employers (2022-23), by Newsweek as one of America’s Greatest Workplaces for Women (2023) and by the National Association for Business Resources as one of the 2023 Top 101 Best and Brightest Companies to Work For.