Healthcare Security Officer: Patient Safety & Response

gbmc; Towson (MD); On-site; USD 23,000 - 34,000; Full time

Job summary

GBMC HealthCare in Towson, MD is seeking a Security Officer under general supervision to protect patients, visitors, staff, property, buildings and grounds in a dynamic hospital environment.

The role requires flexible hours, strong communication, and the ability to de-escalate tense situations. You will operate CCTV, access control, and dispatch systems while responding to emergencies and maintaining professional demeanor.

Qualifications

• Must be able to read, understand and execute GBMC Security policies and procedures.
• Must complete and understand security training upon onboarding and maintain.
• Ability to operate a variety of machines and equipment including CCTV, radios, and access control systems.

Responsibilities

• Ensure facility safety and protection of people and property.
• Respond to emergencies to provide necessary assistance to employees and customers.
• Build and maintain relationships with patients, visitors and staff; answer questions professionally.
• Greet and assist patients, staff and visitors and manage phone or front desk interactions.

Skills

Communication skills

Emergency response

Crisis de-escalation

Access control

Report writing

Security procedures

Tools

CCTV

Radio/Dispatch

Job description

GBMC HealthCare in Towson, MD is seeking a Security Officer under general supervision to protect patients, visitors, staff, property, buildings and grounds in a dynamic hospital environment.

The role requires flexible hours, strong communication, and the ability to de-escalate tense situations. You will operate CCTV, access control, and dispatch systems while responding to emergencies and maintaining professional demeanor.