Healthcare Security Officer: Alarm Panel & Patrol

Allied Universal

Worcester (MA)

On-site

USD 24,000 - 34,000

Full time

14 days+
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Job summary

Allied Universal is seeking a Security Officer Alarm Panel Operations in Worcester, MA. You will safeguard healthcare locations, execute unarmed patrols, monitor access, and respond to alarms in a calm, professional manner.

Role emphasizes customer service, compliance with site procedures, and effective communication with staff and leadership. Requires supervisory experience and a high school diploma; background checks and licensing as required by law.

Qualifications

  • Possess supervisory experience.
  • Experience using a computer or tablet is preferred.
  • Access control and badge experience is preferred.
  • Customer service experience is preferred.
  • Alarm panel experience is preferred.

Responsibilities

  • Provide customer service to employees, visitors, contractors, and/or delivery personnel at a healthcare‑related location while carrying out site‑specific procedures and security‑related policies.
  • Conduct regular and random unarmed patrols of interior and exterior areas, including building entrances, parking areas, and perimeter locations, to help identify unusual conditions and help deter unauthorized activity.
  • Monitor access points and assist with visitor, contractor, and vendor entry procedures in accordance with established site requirements.
  • Respond to incidents, alarms, medical‑related events, and other critical situations in a calm, professional, problem‑solving manner, following established emergency response protocols.
  • Document observations, incidents, and security‑related activities accurately and communicate relevant information to site contacts and Allied Universal leadership.

Skills

Supervisory experience
Computer/Tablet familiarity
Access control
Customer service
Alarm panel

Education

High School diploma or equivalent

Job description

Allied Universal is seeking a Security Officer Alarm Panel Operations in Worcester, MA. You will safeguard healthcare locations, execute unarmed patrols, monitor access, and respond to alarms in a calm, professional manner.

Role emphasizes customer service, compliance with site procedures, and effective communication with staff and leadership. Requires supervisory experience and a high school diploma; background checks and licensing as required by law.

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