Healthcare Scheduling Specialist — In-Office

UnitedHealth Group; Batesville (AR); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits package

401k contribution

Equity stock purchase

Incentive programs

Zusammenfassung

UnitedHealth Group in Batesville, AR, is seeking an in-office Scheduling Specialist to manage patient referrals and visit calendars using an online scheduling system. Schedule/coordinate physician visits, start of care assessments, and align clinicians with patient needs in a Monday–Friday, 8am–4:30pm window.

This role emphasizes organization, customer service, and clear communication. Requires a high school diploma and prefer 1+ year scheduling experience in healthcare; benefits include

Qualifikationen

• High school education or equivalent experience.
• 1+ years of scheduling experience in a health care setting using an online scheduling system.
• Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.

Aufgaben

• Utilizes an automated scheduling system to maintain a calendar of services for episodic and per visit customers.
• Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
• Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
• Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.

Kenntnisse

Organizational skills

Customer service

Communication skills

Decision making

Ausbildung

High school diploma or equivalent

Tools

Online scheduling system

Jobbeschreibung

UnitedHealth Group in Batesville, AR, is seeking an in-office Scheduling Specialist to manage patient referrals and visit calendars using an online scheduling system. Schedule/coordinate physician visits, start of care assessments, and align clinicians with patient needs in a Monday–Friday, 8am–4:30pm window.

This role emphasizes organization, customer service, and clear communication. Requires a high school diploma and prefer 1+ year scheduling experience in healthcare; benefits include