Healthcare Risk & Compliance Manager

Heart-of-Ohio-Family-Health-Centers-1; Columbus (OH); On-site; USD 68,000 - 78,000; Full time

Job summary

Heart of Ohio Family Health Centers in Columbus, OH seeks a Risk/Compliance Manager to support the Compliance Department in coordinating day-to-day risk and compliance activities. The role handles incident reporting, patient grievances, policy updates, emergency preparedness, and internal training, reporting to the Director of Compliance.

Ideal candidates have 3-5 years in healthcare compliance, strong organizational and communication skills, and the ability to work independently in a busy

Qualifications

• Bachelor's degree in law, finance, health or business management or a related field.
• 3-5 years of experience in compliance, risk management, healthcare, or a related field preferred.
• Experience with healthcare compliance, risk management, or regulatory requirements preferred.

Responsibilities

• Provides ongoing assistance to employees with incident reporting, including use of the Incident Reporting Dashboard (IRD).
• Uploads, organizes, and maintains incident reports in the IRD and routes reports to the appropriate staff for investigation.
• Monitors incident reports for completeness, follow-up, trends, and escalates significant or unresolved concerns to the Director of Compliance.
• Monitors the Patient Experience Line for patient complaints and makes outreach attempts when appropriate to obtain additional information before assigning matters for investigation.
• Maintains the integrity and confidentiality of risk management records, incident reports, investigations, grievances, and related documentation.
• Coordinates Emergency Preparedness initiatives across all clinic sites and tracks drills, documentation, follow-up items, and other related activities.
• Assists with UDS information gathering and other compliance-related reporting activities.
• Assists with preparation of staff and documentation for HRSA Operational Site Visits (OSV) and other compliance-related site visits.
• Assists with Heart of Ohio Family Health’s 340B quarterly auditing and monitoring program.
• Assists with onboarding new employees during orientation.

Skills

Organizational skills

Conflict management

De-escalation techniques

Communication skills

Customer service

Independent work

Team collaboration

Policy compliance

Education

Bachelor's degree in law, finance, health or business management or a related field

Job description

Heart of Ohio Family Health Centers in Columbus, OH seeks a Risk/Compliance Manager to support the Compliance Department in coordinating day-to-day risk and compliance activities. The role handles incident reporting, patient grievances, policy updates, emergency preparedness, and internal training, reporting to the Director of Compliance.

Ideal candidates have 3-5 years in healthcare compliance, strong organizational and communication skills, and the ability to work independently in a busy