Palms Medical Group is seeking a Healthcare Quality Data Analyst to turn clinical, operational, and population health information into insights that support quality improvement and value-based care performance. This onsite role in High Springs, FL uses EMR and connected data sources to build dashboards, analyze quality and utilization trends, and help guide organizational decision making.
What you will do
- Use EMR and other data sources to develop quality dashboards for organizational operations.
- Conduct population health analyses and analyze utilization trends.
- Identify high-risk patient populations and monitor quality measure performance.
- Support and analyze barriers related to reporting, including UDS, payers/value-based contract data, provider performance, and organization performance by location.
- Manage interfaces with the EMR and data from applications and feeds such as ENS/ADT, registries, payer feeds, SFTP feeds, and other HIE platforms.
- Validate population health and clinical measure calculations.
- Analyze population care gap closure and quality improvement project efforts.
- Analyze outreach effectiveness and support value-based care analytics through data extraction support.
- Assess risk adjustment opportunities and perform incentive performance analysis.
- Analyze hospitalization and ED utilization trends, and evaluate return on invest from selected interventions and tools.
- Perform other duties as assigned by the Chief Clinical Compliance Officer and/or the CEO.
Required skills and qualifications
- Must be organized, a self-starter, and detail oriented.
- Ability to work both independently and as part of a team.
- Demonstrate leadership ability.
- Skill in effective communication and education.
- Ability to adapt to changes in the healthcare environment, including project management and daily activities.
- Assist in training and mentoring coworkers by sharing knowledge, providing guidance, and supporting skill development.
- Bachelor's degree required; a master’s degree or relevant experience preferred.
- Background in Public Health, Health Informatics, Statistics, Healthcare Administration, Information Systems, or Nursing.
- Knowledge of CQI principles, practices, methods, and tools.
- Ability to analyze QI data, identify trends, and determine corrective actions.
- Experience navigating the Microsoft Office suite including Word, Excel, and PowerPoint.
- Current BLS (basic life support) Certification.
- Effectively and tactfully communicate complex or technical information to coworkers, patients, and/or vendors from diverse educational, socioeconomical, and cultural backgrounds.
- Establish and maintain effective working relationships at all organizational levels and with other agencies and the public.
Tools and technologies
- EMR
- Microsoft Office (Word, Excel, PowerPoint)
- ENS/ADT, registries, payer feeds, SFTP, and HIE platforms
- Power BI, Tableau, SQL, Snowflake, and NextGen
Benefits
- Competitive Wages
- Comprehensive Health Coverage: Medical, Dental and Vision Insurance
- Professional Development Opportunities
- Employee Assistance Programs
- Company Paid Life Insurance
- 401k with 5% Match
- 11 Paid Holidays
- 20 Days PTO
- Recognition and Rewards
- Community Impact
Physical, mental, and safety considerations
- Standing for long periods of time, sitting for long periods of time, and viewing a computer monitor for extended periods
- Bending, stretching/reaching, walking short distances
- Lifting up to 50 pounds
- Operating office equipment (computer, fax machines, telephones, and copy machines)
- Reading forms, instructions, and patient charts
- Communicating well in person or by telephone with individuals of various ages and backgrounds
- Exposure to potentially violent or irate patients
- Exposure to chemical infectious or contagious illness and to chemical/inhalation of antibiotics during reconstitution
- Exposure to X-Ray radiation and a variety of scents and odors
- Must utilize universal precautions in clinical or exposure situations as prescribed by federal, state, and local guidelines and/or laws