Healthcare IT Trainer & Adoption Specialist

rockITdata; Arlington (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

rockITdata is seeking a Trainer / Adoption Specialist to support a major federal healthcare modernization initiative in the United States. You will deliver instructor-led, virtual, and hands-on training sessions and provide go-live support to healthcare professionals adapting to new technologies.

You will work with Training Lead, Organizational Change Management, Program Management Office, and Government stakeholders to ensure end users are prepared, confident, and equipped to use new healthcare

Qualifications

• Bachelor's degree required in Education, Healthcare Administration, Communications, Information Systems, Business Administration, or a related field.
• Three years of experience delivering technical training or user adoption activities.
• Experience with instructor-led or virtual training environments.

Responsibilities

• Deliver instructor-led, virtual, and hands-on training sessions supporting enterprise healthcare technology implementations.
• Provide end-user support during system deployments, go-live activities, and post-implementation stabilization periods.
• Reinforce training curriculum, job aids, user guides, and learning materials developed by the instructional design team.
• Coach end users on system functionality, workflows, and best practices to improve user confidence and technology adoption.
• Monitor user readiness and adoption while gathering feedback to identify additional training needs.
• Collaborate with Organizational Change Management, Communications, and Deployment teams to ensure a consistent user experience throughout implementation.
• Support train-the-trainer sessions and assist customer organizations with local training efforts.
• Document training activities, attendance records, user feedback, and adoption metrics.
• Identify opportunities to improve training delivery, user engagement, and adoption strategies.
• Serve as a trusted point of contact for end users during implementation, promoting a positive customer experience and successful organizational transition.

Skills

Training delivery

Communication

Customer service

Education

Bachelor's degree in Education, Healthcare Administration, Communications, Information Systems, Business Administration, or a related field

Job description

rockITdata is seeking a Trainer / Adoption Specialist to support a major federal healthcare modernization initiative in the United States. You will deliver instructor-led, virtual, and hands-on training sessions and provide go-live support to healthcare professionals adapting to new technologies.

You will work with Training Lead, Organizational Change Management, Program Management Office, and Government stakeholders to ensure end users are prepared, confident, and equipped to use new healthcare