Healthcare IT Project Manager- Critical Support

Oracle; Salt Lake City (UT); On-site; USD 48,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short term disability

Long term disability

Life insurance

AD&D

401(k) with match

Paid time off

Holidays

Paid sick leave

Parental leave

Adoption assistance

Employee stock purchase plan

Financial planning

Voluntary benefits

Job summary

Oracle Healthcare IT is seeking a proactive Project Manager to oversee and drive critical support processes within our healthcare IT environment in Salt Lake City, UT. The role focuses on refining incident management processes to reduce risk and improve service continuity.

You will manage the PM lifecycle for issue resolution, coordinate milestones, and communicate status to stakeholders, leveraging Cerner Millennium or other EHR systems for basic troubleshooting.

Qualifications

• Strong technical background in Cerner Millennium or equivalent EHR systems.
• Proven experience in project management, particularly in healthcare IT environments.
• Ability to develop and refine processes for incident management and service improvement.
• Excellent communication skills, with the ability to convey complex information to diverse audiences.

Responsibilities

• Oversee critical support items on the VA project, managing issues that cannot be resolved through traditional support means.
• Drive the project management lifecycle for issue resolution, ensuring each incident is handled efficiently and effectively.
• Manage deliverables throughout the support project, including milestones and project schedules.
• Provide feedback to the team, customers, and corporate stakeholders when project milestones or schedules are at risk.
• Ensure projects align with the goals and timelines outlined in the scope of work and schedule.
• Communicate status updates to customer stakeholders and internal management.
• Ensure consistency and best practices are utilized while adhering to customer standards.
• Utilize knowledge of the Cerner Millennium platform or other EHR systems to execute basic troubleshooting and support.

Skills

Cerner Millennium

Project management

Job description

Oracle Healthcare IT Project Manager- Critical Support Salt Lake City, UT Posted 6 days ago

Company Overview: We’re on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data.

It’s a big challenge, but big challenges are what we do best. We’re already transforming some of the world’s largest health systems—helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to making history with the advancement of Federal Healthcare systems. If you’re excited about making healthcare more human, you’ve come to the right place.

Position Overview: We are seeking a proactive, technically-skilled Project Manager to oversee and drive critical support processes within our healthcare IT environment. The ideal candidate will develop and refine processes to ensure that each new incident becomes an opportunity for system improvement, thereby reducing risk and enhancing service continuity.

Key Responsibilities

• Oversee critical support items on the VA project, managing issues that cannot be resolved through traditional support means.
• Drive the project management lifecycle for issue resolution, ensuring each incident is handled efficiently and effectively.
• Manage deliverables throughout the support project, including milestones and project schedules.
• Provide feedback to the team, customers, and corporate stakeholders when project milestones or schedules are at risk.
• Ensure projects align with the goals and timelines outlined in the scope of work and schedule.
• Communicate status updates to customer stakeholders and internal management.
• Ensure consistency and best practices are utilized while adhering to customer standards.
• Utilize knowledge of the Cerner Millennium platform or other EHR systems to execute basic troubleshooting and support.

Qualifications

• Strong technical background in Cerner Millennium or equivalent EHR systems.
• Proven experience in project management, particularly in healthcare IT environments.
• Ability to develop and refine processes for incident management and service improvement.
• Excellent communication skills, with the ability to convey complex information to diverse audiences.
• Strong analytical and problem-solving skills to navigate and resolve project challenges.

Why Join Us?

At our organization, you will have the opportunity to make a significant impact on the future of healthcare. We are committed to fostering an inclusive and innovative work environment where you can thrive and contribute to meaningful advancements in Federal healthcare systems.

Must be a US Citizen

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $23.32 to $50.43 per hour; from: $48,500 to $104,900 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life‑saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.