Healthcare Interpreter I Spanish

Hugh Chatham Health; Charlotte (NC); On-site; USD 33,000 - 50,000; Full time

Job summary

Advocate Health in Charlotte, NC is seeking a Skilled Healthcare Interpreter-Spanish for a 32-hour week, full-time role with a Tue/Wed/Sat/Sun 8am-4:30pm shift at Atrium Health Cabarrus in Concord.

The position involves in-person, telephone, and video interpreting, with a focus on medical terminology and cultural mediation in a healthcare environment. HS diploma required; 1-year related experience; 40-hour training and/or national certification preferred.

Qualifications

• Minimum of 40 hours of medical interpreter training preferred.
• High school diploma required. Bachelor's degree preferred.
• 1-year related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
• Completion of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Responsibilities

• Proactively responds to requests for language access in a healthcare setting across in-person, telephone, video, and basic translation.
• Leverages technology to deliver services in different modalities and troubleshoots basic software issues.
• Maintains relationships with internal customers and makes key decisions on interpreter modalities to contain costs.
• Interprets information regarding the patient's healthcare needs in various contexts (education, appointments, discharge, procedures).
• Acts as a cultural broker and educator to caregivers about the patient's culture in healthcare.
• Fully abides by professional conduct standards and national practice standards.

Skills

Interpreting

Cultural mediation

Language access coordination

Technology troubleshooting

Education

High school diploma required

Bachelor's degree preferred

1-year related experience required

National medical interpreter certification preferred

40-hour Medical Interpretation Training Program within 1 year of hire required

Job description

Department

11604 Enterprise Corporate - Language Services

Status

Full time

Benefits Eligible

Yes

Hours Per Week

32

Schedule Details/Additional Information

Tuesday, Wednesday, Saturday & Sunday from 8am-4:30pm at Atrium Health Cabarrus- Concord

Pay Range

$24.10 - $36.15

Skilled Healthcare Interpreter-Spanish; Day shift on Tuesday, Wednesday, Saturday & Sunday from 8am-4:30pm at Atrium Health Cabarrus- Concord

Education, Experience And Certifications

• Minimum of 40 hours of medical interpreter training preferred.
• High school diploma required. Bachelor's degree preferred.
• 1-year related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
• Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Essential Functions

• Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to contain costs at all times and leverages vendor relationships as needed.
• Interprets information regarding the patient's and family's healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.

Physical Requirements

Walk requires walking, standing, sitting, lifting, and reaching. Must lift a minimum of 10 pounds to shoulder height. Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing. Must be mobile throughout entire healthcare system. Must be able to deliver language access via in-person, telephone and video remote modalities.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.