Healthcare Insurance Collections Specialist

9025 CVS Shared Services Resources LLC; Monroeville (Allegheny County); On-site; USD 23,000 - 39,000; Full time

Job summary

CVS Health Specialty Pharmacy in Monroeville, PA is seeking a full-time Insurance Collections Coordinator to ensure timely and accurate payment for outstanding balances and to provide excellent patient and payer service. This role, located in the Monroeville facility, includes 40 hours weekly and access to comprehensive benefits.

The position requires 1+ years in Healthcare Insurance, proficiency with Microsoft Office (Excel/Outlook/Word), and the ability to commute to the Monroeville office.

Qualifications

• 1+ years of Healthcare Insurance related experience.
• Experience using Microsoft Office products specifically Excel, Outlook, and Word.
• Must be able to commute to the Monroeville, PA office.
• Insurance billing or collections experience (preferred).
• Customer service in a healthcare environment (preferred).
• Experience working in a healthcare reimbursement system (preferred).
• Attention to detail and the ability to multitask with strong prioritization (preferred).
• Excellent communication skills, both verbal and written (preferred).

Responsibilities

• Third party follow-up associated with the dispensing of prescription medication via telephone, Internet, and in writing.
• Follow-up on unpaid, recouped payments, and underpaid claims
• Resolve issues with nonpayment of invoices due to insurance problems that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors.
• Maintain supporting chronological notes that detail action taken to resolve outstanding account balances.
• Maintain patient demographic information and data collection systems.
• Research and respond by telephone, via the internet and in writing to insurance companies and governmental payers regarding collection issues and problems.
• Contact patients and Physician’s offices as well as insurance companies as needed in order to expedite claims processing.

Skills

Healthcare Insurance Experience

Customer Service

Education

High School Diploma or GED

Tools

Excel

Outlook

Word

Microsoft Office

Job description

CVS Health Specialty Pharmacy in Monroeville, PA is seeking a full-time Insurance Collections Coordinator to ensure timely and accurate payment for outstanding balances and to provide excellent patient and payer service. This role, located in the Monroeville facility, includes 40 hours weekly and access to comprehensive benefits.

The position requires 1+ years in Healthcare Insurance, proficiency with Microsoft Office (Excel/Outlook/Word), and the ability to commute to the Monroeville office.