Healthcare Front Desk Security Officer - Patient Focus

Alliedbarton Security Services; Woonsocket (RI); On-site; USD 46,838,000 - 50,971,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Woonsocket, RI is seeking a Security Officer Reception Operations to greet patients and visitors, control access, and support a safe, welcoming healthcare environment. You will be a highly visible front-line presence while delivering exceptional customer service and following site procedures to report incidents.

The role is full-time with daytime and evening shifts, offering a pay rate of $17.01 per hour.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Responsibilities

• Provide exceptional customer service at the front desk of a healthcare location by following site-specific procedures and access protocols.
• Greet patients, visitors, staff, and vendors; verify credentials as required; and direct individuals to appropriate areas of the facility.
• Monitor entry activity, maintain visitor logs, issue visitor credentials as directed, and report unusual activity or access concerns to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following emergency response procedures.
• Support a welcoming healthcare environment while helping to deter unauthorized access and protecting confidential information.

Skills

Customer service

Access control

Communication

Incident reporting

Education

High school diploma or equivalent

Job description

Allied Universal in Woonsocket, RI is seeking a Security Officer Reception Operations to greet patients and visitors, control access, and support a safe, welcoming healthcare environment. You will be a highly visible front-line presence while delivering exceptional customer service and following site procedures to report incidents.

The role is full-time with daytime and evening shifts, offering a pay rate of $17.01 per hour.