Healthcare Front Desk & Scheduling Specialist

Intercoastal-Medical-Group; Sarasota (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Intercoastal Medical Group in Sarasota seeks a Medical Office Receptionist to manage front desk operations, greet patients, and support patient flow with empathy. You will handle appointment scheduling, patient registration, and inquiries, coordinating with clinical and administrative teams to ensure smooth operations.

The role requires strong communication, basic medical terminology knowledge, and proficiency with EHR and scheduling software.

Qualifications

• High school diploma or equivalent.
• Proficiency with EHR systems and appointment scheduling software.
• Strong communication and interpersonal skills.
• Basic knowledge of medical terminology and healthcare procedures.

Responsibilities

• Assist patients and visitors promptly and courteously, providing clear information and directions as needed.
• Manage patient appointment scheduling, cancellations, and rescheduling using healthcare management software.
• May perform patient registration, verify insurance information, and ensure all necessary documentation is accurately completed.
• Handle incoming calls and inquiries, transcribing messages appropriately and providing timely responses.
• Coordinate with clinical and administrative staff to facilitate patient flow and resolve scheduling conflicts.
• Maintain confidentiality and security of patient information in compliance with healthcare regulations.

Skills

EHR proficiency

Appointment scheduling

Communication skills

Medical terminology

HIPAA compliance

Bilingual

Education

High school diploma

Associate degree / healthcare certification

Job description

Intercoastal Medical Group in Sarasota seeks a Medical Office Receptionist to manage front desk operations, greet patients, and support patient flow with empathy. You will handle appointment scheduling, patient registration, and inquiries, coordinating with clinical and administrative teams to ensure smooth operations.

The role requires strong communication, basic medical terminology knowledge, and proficiency with EHR and scheduling software.