Healthcare Front Desk Pro — Patient Access & Admin

Iredell Memorial Hospital Incorporated; Mooresville (NC); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-on bonus

Descripción de la vacante

Iredell Memorial Hospital Incorporated is seeking a Medical Office Assistant for the Iredell Family Medicine practice. The role focuses on front office operations, greeting patients, scheduling, verifying insurance, collecting payments, and EMR management to ensure smooth clinic flow.

The ideal candidate has at least one year of clerical experience, knowledge of Microsoft Office, basic medical terminology, and strong communication skills. CPR and CMAA are preferred; in-house training provided.

Formación

• One year of clerical experience required, with certified clinical medical experience preferred.
• Knowledge of Microsoft Office (Word, Excel), general office equipment and practice software platforms.
• Basic understanding of medical terminology.
• Strong verbal and written communication skills.
• Ability to multitask and work effectively under pressure.
• CPR certification within 30 days.
• Experience with EMR and PM-Systems.

Responsabilidades

• Greet patients and visitors in a courteous and professional manner.
• Schedule and confirm patient appointments in accordance with practice guidelines.
• Register patients by verifying and updating demographic, insurance, and contact information.
• Collect copays, reconcile cash drawers, and prepare daily deposits.
• Answer phones, return messages, and route calls appropriately.
• Maintain front office inventory and notify appropriate staff of supply needs.
• Ensure outgoing and incoming referrals are processed and followed through to completion.
• Scan and upload documents into electronic medical records (EMR).
• Process EMR and PHI request in a timely and compliant manner.
• Message clinical and non-clinical staff through EMR system.
• Maintain confidentiality and HIPAA compliance.
• Attend staff meetings and adhere to Iredell Health System and IPN policies.
• Maintain a clean, organized, and professional front office and waiting area.
• Support additional administrative tasks as directed.

Conocimientos

Clerical experience

Microsoft Office

Medical terminology

Verbal & written communication

Multitasking

CPR certification

Educación

High school diploma or GED

Certified Medical Administrative Assistant (CMAA) preferred

Herramientas

EMR systems

PM-Systems

Descripción del empleo

Iredell Memorial Hospital Incorporated is seeking a Medical Office Assistant for the Iredell Family Medicine practice. The role focuses on front office operations, greeting patients, scheduling, verifying insurance, collecting payments, and EMR management to ensure smooth clinic flow.

The ideal candidate has at least one year of clerical experience, knowledge of Microsoft Office, basic medical terminology, and strong communication skills. CPR and CMAA are preferred; in-house training provided.