Healthcare Front Desk Lead - Infusion Centers (PRN)

Elevance Health; Independence (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

Elevance Health is hiring an Administrative Assistant (PRN) for Paragon Infusion Centers in Kansas City, MO. The role covers patient check-in, registration, and checkout, with support for sick calls, PTO coverage, and census days as needed.

It requires a HS diploma and at least 1 year of supervisory healthcare experience, with bilingual English/Spanish preferred. The position is full-time in the posted location with in-person collaboration, and the company emphasizes a hybrid/onsite policy and

Qualifications

• HS diploma or equivalent and 1 year of lead/supervisory experience in a health care environment or equivalent background.
• Tuberculosis test completion required for Carelon Health business units.

Responsibilities

• Oversee patient check-in, registration, and checkout.
• Respond to patient questions and concerns and route issues to appropriate personnel.
• Analyze daily administrative operations and resource utilization.
• Assist in Medic user issues and ensure proper cash controls and policy adherence.

Skills

Bi-lingual (English/Spanish)

Medical front office

Prior authorization

Inbound call experience

Customer service in medical setting

Education

HS diploma or equivalent

Job description

Elevance Health is hiring an Administrative Assistant (PRN) for Paragon Infusion Centers in Kansas City, MO. The role covers patient check-in, registration, and checkout, with support for sick calls, PTO coverage, and census days as needed.

It requires a HS diploma and at least 1 year of supervisory healthcare experience, with bilingual English/Spanish preferred. The position is full-time in the posted location with in-person collaboration, and the company emphasizes a hybrid/onsite policy and