Healthcare Front Desk Concierge (Evenings & Weekends)

Ohio Living; Macomb Township (MI); On-site; USD 28,000 - 34,000; Full time

Job summary

Ohio Living is seeking a Receptionist to provide friendly desk support at our Macomb Township location. You will answer the multi-line phone system, greet visitors, and handle clerical tasks with a welcoming, professional demeanor.

The role requires a high school diploma, and at least six months of admin/clerical experience, plus fast typing (50 WPM) and proficiency with Windows and Microsoft Office.

Qualifications

• Six months experience in an administrative/clerical position required.
• Experience with a multi-line telephone system required.
• Must be able to type a minimum of 50 words per minute.
• Knowledge of office machines, equipment, and procedures required.
• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.

Responsibilities

• Answers the multi-line telephone system and directs calls to proper departments and/or staff.
• Greets visitors, verifies who is entering the building, and maintains the sign-in log.
• Handles emergencies with resident alert alarms, fire alarms, etc.
• Maintains and updates resident directory and emergency contacts.
• Performs mail distribution and updates mail file/list.
• Sells lunch tickets and coordinates with Culinary and Nutritional Services when applicable.
• Inputs charges for beauty shop if applicable; tracks garage space rental.
• Dispatches security if needed and applicable.

Skills

Typing 50 WPM

Customer service

Organization

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Windows OS

Job description

Ohio Living is seeking a Receptionist to provide friendly desk support at our Macomb Township location. You will answer the multi-line phone system, greet visitors, and handle clerical tasks with a welcoming, professional demeanor.

The role requires a high school diploma, and at least six months of admin/clerical experience, plus fast typing (50 WPM) and proficiency with Windows and Microsoft Office.