Healthcare Equipment Technician - Patient-Focused

Agiliti Health, Inc.; Eau Claire (WI); On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

Life Insurance

Paid Time Off

Tuition Reimbursement

401(k)

Job summary

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. The Hospital Service Technician ensures equipment flows efficiently within the hospital, maintaining quality and reliability while building strong relationships with staff.

The role involves delivering and preparing equipment for patient use, communicating features to clinical teams, and upholding company metrics.

Qualifications

• Customer service experience required and prior work experience in hospital setting preferred.
• Basic computer skills.
• Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
• Able to lift and/or push up to 75 pounds and stand and walk for long periods of time.
• Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

Responsibilities

• Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
• Confidently communicates with clinical staff on the topics of equipment features, functionality, etc.
• Provides a quality service, performs to quality standards, and meets both customer and company metrics.
• Picks up, cleans, and processes all equipment, preparing it for patient ready use following all company and hospital protocols.

Skills

Customer service

Communication

Computer skills

Physical stamina

Education

High school diploma

Job description

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. The Hospital Service Technician ensures equipment flows efficiently within the hospital, maintaining quality and reliability while building strong relationships with staff.

The role involves delivering and preparing equipment for patient use, communicating features to clinical teams, and upholding company metrics.