Healthcare Credit Resolution Specialist

Waco Family Medicine; Bellmead (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Waco Family Medicine in Bellmead, TX seeks an experienced Revenue Cycle Credit Coordinator to manage credit balances and overpostings. You will evaluate refund requests, address payor overpayments, and maintain accurate financial records while ensuring compliance with policies.

The role requires a high school diploma (associate/bachelor’s preferred) and at least 2 years in a similar healthcare finance position, with strong analytical and communication skills.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree in finance or accounting preferred.
• Minimum 2 years experience in a similar role, preferably in healthcare.
• Strong understanding of financial principles and accounting practices.

Responsibilities

• Oversee review and management of credit balances and overpostings.
• Evaluate and process refund requests from WFM staff.
• Work with billing team to address overpayment requests and recoupments from payors.
• Maintain accurate and current financial records.
• Ensure timely reporting of credit balances for financial reporting, including CMS 838 report.
• Remittance processes and discrepancy review with Billing IT support staff.
• Handle reports related to unclaimed property as required.
• Perform reconciliations with the credit card vendor.
• Communicate effectively with staff and payers to resolve discrepancies.
• Ensure adherence to organizational policies and procedures.
• Generate regular reports on credit balances and refund activities.
• Assist with audits and financial reviews as required.
• Collaborate with other departments to enhance financial processes.
• Maintains strict confidentiality.
• Provide backup support for billing staff as needed.
• Demonstrates commitment to Waco Family Medicine's mission with patient-focused service.

Skills

Credit management

Financial analysis

EHR systems

Microsoft Office

Attention to detail

Communication skills

Education

Associate or Bachelor's degree in finance or accounting

Tools

Accounting software

EHR systems

Microsoft Excel

Job description

Waco Family Medicine in Bellmead, TX seeks an experienced Revenue Cycle Credit Coordinator to manage credit balances and overpostings. You will evaluate refund requests, address payor overpayments, and maintain accurate financial records while ensuring compliance with policies.

The role requires a high school diploma (associate/bachelor’s preferred) and at least 2 years in a similar healthcare finance position, with strong analytical and communication skills.