Healthcare Coordinator

PDS Health; Roseville (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401K

Volunteer time off

Job summary

Crocker Ranch Dentistry in Roseville, CA is seeking a patient-focused coordinator to support front desk operations, assist patients with financial options, and learn our comprehensive care model from an experienced team. You may travel between offices as needed, maintain confidential patient records, and participate in daily huddles and team meetings.

The position offers hourly pay from $20.75 to $29.00, with medical, dental and vision benefits, paid time off and a 401K.

Qualifications

• High school diploma or GED required.
• Willingness to travel between offices.

Responsibilities

• Model company culture and uphold best practices.
• Assist patients with financial options and start treatment.
• Execute the HC Handoff with clinicians.
• Obtain insurance pre-authorizations for treatments.
• Support the Comprehensive Care Model and patient care.
• Participate in daily huddles and team meetings.
• Maintain confidential patient records with accuracy.

Skills

Office practices

Results oriented

Patient Advocate

Process focused

Financial acumen

Influencer

Self-motivated

Multi-tasking

Communication

Confidentiality

Detail oriented

Teamwork

Education

High School Diploma or GED

Travel between offices

Tools

PDS system

Job description

Now is the time to join Crocker Ranch Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience,

Responsibilities

• Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
• Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
• Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
• Executes the HC Handoff in partnership with each clinician on every exam patient
• Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
• Professionally overcome common patient objections to starting treatment
• Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
• Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
• Active participant in daily morning huddles, monthly team meetings and any other meetings as required
• Thorough understanding of business imperatives and how the role directly impacts metrics and results
• Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
• Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
• Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
• Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
• Other duties and responsibilities as assigned

Qualifications

• High School Diploma or general education degree (GED)
• Travel might be required between offices

Preferred

• Prior course work or on-the-job training in the fields or dentistry, insurance, or business

Knowledge/Skills/Abilities

• Knowledge of office practices, technology applications and patient insurances.
• Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
• Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
• Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
• Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
• Influencer (active listener/observer of behavior; creates a win/win need for change)
• Self-motivated, reliable individual capable of working independently as well as part of a team.
• Ability to multi-task effectively without compromising the quality of the work.
• Excellent interpersonal, oral and written communication skills.
• Ability to handle and maintain extreme confidentially Patient records.
• Organized, detail-oriented individual able to work in a fast-paced environment.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition Reimbursement
• 401K
• Paid time to volunteer in your local community

Compensation Information

$20.75-$29.00 / Hourly

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.