Healthcare Claims Resolution Specialist

Career Advocates; Los Angeles (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Career Advocates in Los Angeles seeks a Claims Examiner to research and resolve pending claims and review denials requiring manual review, ensuring timely processing in line with policies and regulatory guidelines.

The role involves determining claim payments, maintaining correspondence for procedural and medical coding, and adhering to AB1455 Claims Settlement Practices and DHCS Regulations timelines.

Qualifications

• Familiarity with the Medi-Cal program.
• Experience in a high-volume production environment.
• Strong oral and written communication skills.
• High attention to detail.
• Knowledge of medical terminology and/or coding preferred.

Responsibilities

• Review, price, and release paper and electronic claims for assigned claim types.
• Analyze Manual Review and Master Denial reports for all company health programs.
• Audit claims from specialized reports (e.g., ER, Family Planning, Mental Health).
• Identify and propose process improvements or automation in collaboration with the Supervisor.
• Contribute ideas for System Change Forms (SCFs) as needed.
• Stay updated on company health policies and support departmental improvement initiatives.
• Ensure compliance with all regulatory guidelines.
• Maintain a daily activity log.
• Assist in claims processing and report billing/error trends identified during reviews.
• Adhere to AB1455 Claims Settlement Practices and DHCS Regulations timelines.
• Perform additional duties and projects as assigned.

Skills

Medi-Cal familiarity

High-volume production

Communication skills

Attention to detail

Medical terminology/coding

Job description

Career Advocates in Los Angeles seeks a Claims Examiner to research and resolve pending claims and review denials requiring manual review, ensuring timely processing in line with policies and regulatory guidelines.

The role involves determining claim payments, maintaining correspondence for procedural and medical coding, and adhering to AB1455 Claims Settlement Practices and DHCS Regulations timelines.