Healthcare Claims Processor, Remote

NTT DATA, Inc.; Texas; On-site; USD 42,000 - 65,000; Full time

Job summary

NTT DATA is seeking a Remote Claims Processing Associate to work for our end client. In this role you will process professional claim forms, review policies and benefits, and ensure HIPAA and PHI confidentiality.

You will prioritize work, adjudicate claims per client workflows, maintain quality scores above 98.5% PA and 99.75% FA, and respond to emails promptly during EST online/remote operations.

Qualifications

• 1-3 year(s) hands-on experience in Healthcare Claims Processing.
• 2+ year(s) using Windows applications and multiple screens.
• High school diploma or GED.
• Experience in a P&Q environment; remote work from queue.
• Keyboard skills and computer familiarity; navigate multiple systems.
• Proficient in MS Office (Outlook, Word, Excel).
• Available to work 8 am - 4 pm EST online/remote (training on-camera).
• Strong troubleshooting, time management and communication skills.

Responsibilities

• Process professional claim forms by provider and adjudicate per workflows.
• Review policies and benefits; ensure HIPAA confidentiality and PHI handling.
• Research and resolve claims; meet turnaround times and SLAs.
• Maintain and improve quality scores; respond to emails promptly.
• Calculate claims payable amounts using applicable methodologies.

Skills

Healthcare claims processing

Windows applications

MS Office

Remote work

Education

High school diploma or GED

Tools

MS Word

MS Excel

Outlook

Job description

JobDiva # 26-01251

Issued: 06/16/26 3:45 PM
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Submittal Due:
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Onsite/Remote:

Requirements

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Job Description

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA is seeking to hire a Remote Claims Processing Associate to work for our end client and their team. In this Role the candidate will be responsible for:

• Processing of Professional claim forms files by provider
• Reviewing the policies and benefits
• Comply with company regulations regarding HIPAA, confidentiality, and PHI
• Abide with the timelines to complete compliance training of NTT Data/Client
• Work independently to research, review and act on the claims
• Prioritize work and adjudicate claims as per turnaround time/SLAs
• Ensure claims are adjudicated as per clients defined workflows, guidelines
• Sustaining and meeting the client productivity/quality targets to avoid penalties
• Maintaining and sustaining quality scores above 98.5% PA and 99.75% FA.
• Timely response and resolution of claims received via emails as priority work
• Correctly calculate claims payable amount using applicable methodology/ fee schedule
  

Requirements

• 1-3 year(s) hands-on experience in Healthcare Claims Processing
• 2+ year(s) using a computer with Windows applications using a keyboard,navigating multiple screens and computer systems, and learning new software tools
• High school diploma or GED.
• Previously performing - in P&Q work environment; work from queue; remotely
• Key board skills and computer familiarity -
  • Toggling back and forth between screens/can you navigate multiple systems.
  • Working knowledge of MS office products - Outlook, MS Word andMS-Excel.
• Must be able to work 8 am - 4 pm EST online/remote (training is required on-camera).
• Effective troubleshooting where you can leverage your research, analysis and problem-solving abilities
• Time management with the ability to cope in a complex, changing environment
• Ability to communicate (oral/written) effectively in a professional office setting

Preferred Skills & Experiences

• Xcelys Preferred

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com

NTT DATA endeavors to makehttps://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us athttps://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please clickhere. If you'd like more information on your EEO rights under the law, please clickhere. For Pay Transparency information, please clickhere.