Healthcare Call Center Supervisor & Talent Developer

Providence Health Plan Group; Northern (KY); Hybrid; USD 43,000 - 66,000; Full time

Job summary

Providence Jobs in Mission Hills, CA, seeks a Call Center Supervisor under the Call Center Manager to lead the call center staff and support departmental needs. The role includes direct supervision and collaboration with leadership.

You will assist in recruitment, hiring, training, development and retention of staff, ensuring delivery of patient-focused service aligned with Providence mission.

Work is on-site; base pay range is $31.43–$48.08 per hour, with additional compensation potential.

Qualifications

• 2 years experience working in a healthcare environment
• 2 years leadership experience

Responsibilities

• Direct supervision of Call Center staff
• Collaborate with Call Center leadership to guide departmental needs
• Assist in recruitment, hiring, training, development and retention of staff

Skills

Healthcare environment experience

Leadership experience

Education

Bachelor's Degree in Healthcare or related field

Job description

Providence Jobs in Mission Hills, CA, seeks a Call Center Supervisor under the Call Center Manager to lead the call center staff and support departmental needs. The role includes direct supervision and collaboration with leadership.

You will assist in recruitment, hiring, training, development and retention of staff, ensuring delivery of patient-focused service aligned with Providence mission.

Work is on-site; base pay range is $31.43–$48.08 per hour, with additional compensation potential.