Healthcare Billing Specialist I: Claims & Patient Support

Phelps Health; Rolla (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Phelps Health in Rolla, Missouri is seeking a Billing Specialist I to manage insurance claim data entry, submission, and post-claims inquiries. You will work under the Billing Supervisor to ensure accurate, timely processing of accounts.

Key responsibilities include submitting claims electronically, resolving patient questions about balances and coverage, and following up on unpaid or denied claims while maintaining HIPAA compliance and high-quality service.

Qualifications

• High School Diploma or GED is required.
• Medical billing experience is highly preferred.
• Experience with billing software and electronic data submission is preferred.

Responsibilities

• Enter information for insurance claims and verify accuracy.
• Submit claims to clearinghouse or insurers electronically or on paper.
• Answer patient questions about copays, deductibles, and coverage.
• Follow up on unpaid or rejected claims and resubmit as needed.
• Prepare appeal letters when claims are denied and gather supporting information.
• Maintain HIPAA compliance in handling patient information.
• Assist with soft collections and notify patients as needed.
• Verify patient benefits and eligibility; process secondary claims after primary processing.

Skills

Medical billing

Customer service

Data entry

Education

High School Diploma or GED

Tools

Billing software

Job description

Phelps Health in Rolla, Missouri is seeking a Billing Specialist I to manage insurance claim data entry, submission, and post-claims inquiries. You will work under the Billing Supervisor to ensure accurate, timely processing of accounts.

Key responsibilities include submitting claims electronically, resolving patient questions about balances and coverage, and following up on unpaid or denied claims while maintaining HIPAA compliance and high-quality service.