Healthcare Assistant

NHS Jobs; Enfield (CT); On-site; USD 41,000 - 44,000; Full time

Job summary

NHS Jobs in the United Kingdom is recruiting a care role focused on delivering therapeutic activities and supporting daily living skills. The post requires recognizing early signs of distress and applying verbal de-escalation techniques to manage challenging behaviours safely.

The role includes mandatory involvement in PMVA protocols for safety, escorting service users within the facility and community, and working a 24/7 rotating shift pattern under the direction of registered nurses and the

Qualifications

• Therapeutic activity delivery and support for daily living skills.
• Ability to identify early signs of emotional distress.
• Verbal de-escalation skills for challenging behaviours.
• Mandatory involvement in PMVA protocols for safety.

Responsibilities

• Deliver therapeutic activities as agreed and support daily living skills.
• Identify early signs of emotional distress and de-escalate verbally.
• Participate in physical restraint and conflict management per PMVA protocols.
• Escort service users within the facility and community while following security guidelines.
• Work the 24/7 rotational shift pattern and ensure continuity of care.
• Assist with safe admissions, transfers and discharges under RN supervision.
• Report safety incidents using the digital reporting platform.

Job description

Deliver therapeutic activities as agreed and support the development of daily living skills, including recreational, social, and educational pursuits. Proactively identify early signs of emotional distress or escalation, using verbal de-escalation skills to manage challenging behaviours safely. Actively participate in physical restraint and conflict resolution management as a mandatory core duty, strictly utilizing Trust-approved Prevention and Management of Violence and Aggression (PMVA) protocols to ensure the safety of service users, self, and colleagues. Escort service users both within the facility and in the community, strictly adhering to relational security guidelines, current risk assessments, and Trust protocols. Work flexibly across a 24/7 rotational shift pattern, ensuring seamless transitions and continuity of care betweenday and night shifts. Support the delivery of safe, effective, and compassionate care under the direction of Registered Nurses and the shift coordinator (nurse in charge). Assist with the safe admission, transfer, and discharge of service users, ensuring documentation is accurate, complete, and securely stored. Immediately report safety incidents, risks, or near-misses using the Trusts digital reporting platform (InPhase). This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.

£30,630 - £32,346 Per annum including Outer London Allowance

£31,554 - £33,270 Per annum inclusive of HCAS