Healthcare Application Systems Analyst II

CHRISTUS Health; Irving (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

CHRISTUS Health is seeking an Application System Analyst II to serve as a liaison between end-users, leaders, and vendors to design, build, and optimize assigned applications. You will support and optimize applications, collaborate with service desks, and communicate effectively with stakeholders.

The role requires strong healthcare knowledge, analytical skills, and the ability to manage medium to high complexity projects with minimal guidance.

Qualifications

• Associates or Bachelor’s degree preferred with a focus in healthcare, business, or information systems.
• Ability to present complex data in meaningful method, i.e., charts, graphs.
• Ability to adjust to and implement change.
• Problem Solving skills.
• Multitasking skills.
• Work as a team member.
• Proficient in Microsoft applications including Word, Excel, and PowerPoint.
• Excellent customer service skills.
• Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education.
• Strong organizational skills in managing multiple priorities.

Responsibilities

• Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.
• Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks.
• Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas.
• Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
• Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions.
• Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement.
• Contributes to strategy discussions by identifying options with associated pros and cons with team members.
• Adhere to organization standards for system configuration and change control.
• Strong technical proficiency in application-specific design and configuration.
• Collaborate and develop strong relationships with end user communities, customers and business partners.
• Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.

Skills

Data presentation

Change management

Problem solving

Multitasking

Team player

MS Office Proficiency

Customer service

Communication

Organizational skills

Education

Associate's or Bachelor's degree (healthcare/IS focus)

Tools

Epic modules

Job description

CHRISTUS Health is seeking an Application System Analyst II to serve as a liaison between end-users, leaders, and vendors to design, build, and optimize assigned applications. You will support and optimize applications, collaborate with service desks, and communicate effectively with stakeholders.

The role requires strong healthcare knowledge, analytical skills, and the ability to manage medium to high complexity projects with minimal guidance.