Health Unit Coordinator - Rex Labor and Delivery

UNC Health Care; Raleigh (NC); On-site; USD 25,000 - 34,000; Full time

Job summary

UNC Health Care is seeking a Health Unit Coordinator for the Labor Delivery unit at Rex. The role focuses on clerical support for nursing staff, including order transcription, chart maintenance, and coordination with hospital departments to ensure smooth patient flow.

Responsibilities include handling admissions, transfers, discharges, and maintaining supply inventories. This onsite position emphasizes confidentiality, communication, and collaboration with physicians, nurses, and support staff.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• No licensure or certification required.
• One (1) year of clerical or customer service experience preferred.
• Ability to maintain confidentiality and handle sensitive patient information.

Responsibilities

• Transcribes physician orders and communicates them to appropriate staff in a timely manner.
• Maintains patient charts in complete and accurate universal chart order; handles admission, transfer, and discharge processes.
• Orders office or patient care supplies within budget; maintains unit supplies and equipment; conducts routine audits and safety checks.
• Answers and directs telephone calls; relays messages; creates and maintains electronic documents in MS Office.

Skills

Clerical experience

Customer service

MS Office

Education

High school diploma or GED

Tools

MS Office

Job description

Description

Health Unit Coordinator - Labor Delivery(Rex)

About Our Unit:

The UNC REX Labor and Delivery OR provides comprehensive care throughout labor, delivery, and postpartum recovery. We specialize in managing high-risk antepartum and postpartum patients in a state-of-the-art environment featuring:

• 3-bay OB Emergency Department (OBED)
• 20 labor rooms
• 3 Operating Rooms (ORs)
• 3 Post-Anesthesia Care Unit (PACU) bays

Our team work closely with physicians, Nursing Assistants, and Surgical Technologists to assist with Cesarean sections and other obstetric procedures.

UNC REX is proud to have a dedicated team of OB Hospitalists who provide rapid care and emergency assessments during pregnancy and labor. We also collaborate with private practice OB/GYNs and Certified Nurse Midwives (CNMs) to ensure the highest level of maternal care.

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well‑being of the communities we serve across North Carolina.

Summary: Provides clerical and administrative support to the nursing staff of an inpatient medical unit. Work is performed in accordance with UNC Healthcare policies and procedures under the direction of a nurse manager

Responsibilities

• 1. Ensures that services outlined on orders are communicated in a timely manner to appropriate staff in the work unit and throughout the hospital in accordance with UNCHCS policies. Follows up in accordance with established procedure. Transcribes physician orders based on priority and order type. Ensures that physician orders are accurately conveyed to the servicing departments in a timely manner. Reviews orders for logic, clarity, and completeness to ensure that orders are consistent with established procedures and policy. Brings inconsistencies to the attention of clinical practitioners. Coordinates return appointments for patients. Uses multiple hospital support tools, including transportation‑tracking system, pager system, Intranet. Sends and receives items via tube system. Uses clinical software and support materials such as armbands, signs, labels, MAR, Kardex, and printed requisitions.
• 2. Maintains patient chart in complete and accurate universal chart order, files in appropriate sections, and ensures all forms contain appropriate patient identification. Processes charts appropriately for admission, transfer, diagnostic/operative procedures, discharge, and death.
• 3. Orders office or patient care supplies within budget constraints and maintains inventories of unit supplies and equipment. Maintains unit communications equipment including printer, mobile laptop computers, and fax. Conducts unit audits, safety checks, and routine maintenance of office equipment. Functions as a clerical resource in the nursing unit and is thus knowledgeable about hospital policies and procedures. Ensures that the nursing unit is clean and orderly. Performs other general office support duties as required.
• 4. Supports the healthcare team with information and administrative support. Answers and directs telephone calls from visitors, staff, and patients. Answers patients' call system. Relays messages for patients, families, physicians, nurses, and other staff from multiple departments. Maintains confidentiality of all patient information. Creates and maintains electronic documents in MS Office.

Other Information

Education Requirements: High school diploma or GED required; higher‑level degree may satisfy this requirement.

Licensure/Certification Requirements: No licensure or certification required.

Professional Experience Requirements: One (1) year of clerical or customer service experience preferred.

Job Details

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Rex Labor Delivery Operatng Rm

Work Type: Full Time

Standard Hours Per Week: 36.00

Salary Range:$18.00 - $24.66 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully‑owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. If you need a reasonable accommodation to search and/or to apply for a career opportunity, please email [e-mail].