Health Unit Coordinator Progressive Care Unit

Banner Health; Glendale (AZ); On-site; USD 25,000 - 39,000; Full time

Job summary

Banner Thunderbird Medical Center in Glendale, AZ, seeks a Health Unit Coordinator for the Progressive Care Unit to provide frontline administrative support and patient flow coordination. You'll greet patients, manage admissions, and facilitate communication among physicians, nurses, and departments.

The role requires strong organizational and interpersonal skills, attention to detail, and the ability to handle confidential information in a fast-paced environment on day shifts.

Qualifications

• High school diploma or GED required.
• 1 year of medical clerical experience preferred.
• Excellent organizational and communication skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet patients and perform receptionist/clerical duties to support unit operations.
• Process admissions, assign beds, and prepare patient records and labels.
• Maintain complete patient records with admission, transfer, and discharge information.
• Coordinate patient appointments and treatments prior to discharge.
• Manage supplies and requisition orders; track equipment as needed.
• Act as liaison between physicians, nurses, and other departments.

Skills

Clerical skills

Customer service

Medical terminology

Communication

Education

High School Diploma/GED

Tools

MS Office

Job description

Health Unit Coordinator Progressive Care Unit### Health Unit Coordinator Progressive Care UnitApply: Banner Thunderbird Med Ctr (5555 W Thunderbird Rd): Full time: Posted Today: R4460879**Primary City/State:**Glendale, Arizona**Department Name:**PCU-2C**Work Shift:**Day**Job Category:**Administrative ServicesBanner Health is proud to have earned the Great Place To Work CertificationTM, a recognition based on direct feedback from our team members and a thorough, independent evaluation. This certification underscores our dedication to fostering a culture built on trust, collaboration and pride - an environment where team members feel valued, supported and inspired every day. Banner Thunderbird Medical Center has served the Northwest Valley for more than 25 years and our unrelenting focus on excellent patient care has helped us become one of the most preferred hospitals in the Valley. In addition to being a Level 1 Trauma Center, the facility also includes a heart and vascular center, state-of-the-art surgical suites, and a new Emergency department. Be part of something new and exciting in Banner Thunderbird Medical Center's newly constructed East Tower Progressive Care Unit. The Banner Thunderbird Medical Center state-of-the-art 25 bed General Progressive Care team is seeking a new Health Unit Coordinator. You may float between Progressive Care units including General, Surgical and Medical as needed. This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts. * **Full-Time Day Shifts Available (3 weekly 12 hour shifts from 7:00am-7:30pm)*** You can utilize our self-scheduling tool for shift and weekend coverage. There are no set days you can be scheduled each week* Weekend and Holiday Rotations are required in this role.* **Enjoy a flat rate $1/hour weekend shift differential and an 18%-Night Shift differential when applicable** Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.POSITION SUMMARY This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts. CORE FUNCTIONS 1. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution. 2. Processes patient admissions, records bed assignments in system, makes face sheets and prints patient labels upon admission. Orders outside records from other facilities and Physician’s offices. 3. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations. 4. Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges. 5. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. 6. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order. 7. This position works under local supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with other health unit secretaries and other staff at all levels throughout the facility. Customers are patients, families, physicians, unit staff, case managers, patient service staff and medical records staff. Interacts with a wide variety of external customers. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, Boswell Skilled Nursing Facility or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.Working knowledge of medical terminology and computer literacy is required. The position requires knowledge of commonly used office software and keyboarding skills. PREFERRED QUALIFICATIONSSuccessful completion of an approved unit secretary program and BLS certification is preferred. Additional related education and/or experience preferred.**EEO Statement:**EEO/Disabled/VeteransOur organization supports a drug-free work environment.