Health Unit Coordinator Neuro Trauma PCU

Banner Health Corporate; United States; On-site; USD 25,000 - 33,000; Full time

Job summary

Banner Health is seeking a Health Unit Coordinator for the Neuro-Trauma PCU at Banner University Medical Center in Phoenix, AZ. The role focuses on administrative support, call handling, and data entry to ensure efficient patient care in a high-acuity unit.

The position is full-time with an evening shift (2 PM–10:30 PM) and requires occasional weekend rotations. Weekend differential of $1/hour and night differential of 18% apply where applicable.

Qualifications

• High school diploma or GED required with typically 1 year of medical clerical experience
• Excellent organizational and communication skills are required
• Working knowledge of medical terminology and basic computer literacy required

Responsibilities

• Performs receptionist/clerical duties to support department efficiency and customer service
• Processes patient admissions, records bed assignments, and prints labels
• Maintains complete patient records with admissions, transfers and discharges
• Enters pending discharges and coordinates appointments for procedures
• Maintains supplies and reconciles orders; tracks equipment usage
• Interacts with staff and external contacts to ensure smooth operations

Skills

Medical clerical experience

Data entry

Phone etiquette

Education

High school diploma/GED

Tools

Microsoft Office

EMR systems

Job description

Primary City/State: Phoenix, Arizona Department Name: PCU-Neuro-Trauma-Hosp Work Shift: Evening Job Category: Administrative Services The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you’re ready to change lives, we want to hear from you.

Banner University Medical Center is seeking a Health Unit Coordinator to join our Neuro and Trauma specialty unit team! The Neuro-Trauma PCU is a 48 bed dual specialty unit serving both Neuro and Trauma high acuity patients. The Neuroscience service line at Banner University Medical Center in Phoenix, AZ offers state-of-the-art diagnostic and treatment modalities for patients while creating a rich educational and collaborative environment for our nursing and medical team. As the first comprehensive stroke center in Arizona, our team takes a multi-disciplinary team approach integrating our nurses in the care plan for the patient. Our exciting team accomplishments include laser thermal ablation of tumors, awake craniotomies, surgery for brainstem lesions, and endoscopic microsurgery. As a Health Unit Coordinator on our unit, you will support the team by completing data entry, answering phones, and other administrative and operational tasks. You will be working with a great team to advance the way care is provided. To achieve our vision, we seek compassionate and driven professionals who embrace change, and who possess the passion and skills to make it happen. HUC's may be required to float to other units as needed for staffing support. This is a Full Time Evening Shift position working 5 days a week: 2PM - 10:30PM Every other weekend rotation will be required. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

Position Summary

This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts.

Core Functions

• Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
• Processes patient admissions, records bed assignments in system, makes face sheets and prints patient labels upon admission. Orders outside records from other facilities and Physician’s offices.
• Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations.
• Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges.
• Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery.
• Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
• This position works under local supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with other health unit secretaries and other staff at all levels throughout the facility. Customers are patients, families, physicians, unit staff, case managers, patient service staff and medical records staff. Interacts with a wide variety of external customers.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy is required. The position requires knowledge of commonly used office software and keyboarding skills. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Preferred Qualifications

Successful completion of an approved unit secretary program and BLS certification is preferred. Additional related education and/or experience preferred.

EEO Statement

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information. EEO/Disabled/Veterans Banner Health supports a drug-free work environment.

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