Health Unit Coordinator - Medical Surgical

bannerhealth; Tucson (AZ); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Banner Health in Tucson is seeking a unit secretary to support the Med/Surg 4W area with administrative tasks and patient care coordination. You will assist with admissions, charting, and inter-department communication to ensure smooth operations and quality patient service.

In a fast-paced environment, you will collaborate with physicians, nurses, and staff, participate in process improvements, and support weekend rotations and day shifts.

Qualifications

• High school diploma or GED required.
• 1 year of medical clerical experience or customer service background preferred.
• Knowledge of medical terminology and computer literacy required.

Responsabilités

• Perform receptionist/clerical duties to support efficient department operations.
• Process admissions, bed assignments, and discharge coordination.
• Maintain patient records and ensure chart forms are filed and accessible.
• Coordinate appointments and contacting physicians, nurses, and other staff as needed.
• Monitor and manage office supplies and equipment.

Connaissances

Medical terminology

Customer service

Organization

Formation

High school diploma

Outils

Office software

Description du poste

Primary City/State: Tucson, Arizona

Department Name: Med/Surg T4 4W

Work Shift: Day

Job Category: Administrative Services

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you’re ready to change lives, we want to hear from you.

Join our intimate 24 bed Medical Surgical unit where collaboration is foundational and you'll work alongside dedicated professionals sharing one powerful goal: changing lives through exceptional patient care. You will have the opportunity to provide specialized care for our patients while building connections with your co‑workers. We provide many opportunities for education, process/quality improvement, and inter-professional collaboration in a challenging, fast‑paced environment.All staff are encouraged to participate in our Shared Leadership Council where you can contribute ideas and participate in a dynamic group that build relationships between team members, enhances our patient’s experience and works on department and facility quality initiatives.

Location: 1625 N Campbell Ave, Tucson Arizona

• Full -Time Day shift available (3 -12 hour shifts)
• Day Shift from 6:00am-6:30pm.
• There are no set schedules.
• Weekend Rotations are required in this role.
• Rotating Holidays Required - 1 major and 1 minor
• Enjoy a flat rate $1/hour weekend shift differential and an 18%-Night Shift differential when applicable

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health‑care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center’s Magnet Recognition Program® for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

POSITION SUMMARY

This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts.

CORE FUNCTIONS

1. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
2. Processes patient admissions, records bed assignments in system, makes face sheets and prints patient labels upon admission. Orders outside records from other facilities and Physician’s offices.
3. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations.
4. Enter pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges.
5. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery.
6. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
7. This position works under local supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with other health unit secretaries and other staff at all levels throughout the facility. Customers are patients, families, physicians, unit staff, case managers, patient service staff and medical records staff. Interacts with a wide variety of external customers.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy is required. The position requires knowledge of commonly used office software and keyboarding skills.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

• Successful completion of an approved unit secretary program and BLS certification is preferred.
• Additional related education and/or experience preferred.

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