Health Unit Coordinator (HUC)

Hazelden Betty Ford Foundation

Phoenix (AZ)

On-site

USD 27,552 - 39,068

Full time

14 days+

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Benefits offered by this job

Competitive Health, Dental and Vision Plans

Retirement savings plan with employer match

Paid time-off

Tuition reimbursement

Job summary

The Hazelden Betty Ford Foundation in Phoenix, Arizona is looking for a Medical Secretary to provide clerical support in the Medical Services Unit. You'll ensure a welcoming atmosphere for patients and facilitate scheduling of healthcare services.

This full-time role requires a high school diploma, one year of medical secretary experience, and the ability to work 12-hour shifts. Benefits include health, dental, vision plans, retirement savings with employer match, paid time-off, and tuition reimbursement.

Qualifications

Minimum one-year Medical Secretary experience.
Must satisfactorily pass a state/license specific background check.
Current CPR certification required or to be obtained within 30 days.

Responsibilities

Provide clerical support to Health Services clinical staff.
Schedule patient healthcare activities/appointments.
Facilitate customer service utilizing Be of Service principles.

Skills

Customer service experience

Knowledge of medical terminology

Computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic health record software

Job description

Responsibilities

Provide a welcoming atmosphere for new patients arriving for admission at the Medical Services Unit (MSU), as well as to patients returning to the MSU for ongoing medical services. Act as liaison between MSU and other departments to facilitate scheduling of patient healthcare services, and provide MSU with full clerical support.

Provide clerical support to Health Services clinical staff.
Process non-medication orders accurately and timely.
Schedule patient healthcare activities/appointments, acting as liaison between MSU and recovery units, off-campus programs and outside healthcare providers.
Provide customer service utilizing Be of Service principles.
Continually seek and maintain knowledge necessary to facilitate optimal patient care and comfort.

This role is for 12 hour shifts.

Required Qualifications

High school diploma or equivalent
Knowledge of medical terminology
Minimum one-year Medical Secretary experience
Computer skills
Experience with electronic health record
Customer service experience
Must satisfactorily pass a state/license specific background check (PLY, MG, CHAS, HS, FL, NY)
Must be 18+ years of age (All sites except PLY) or 21+ year of age (PLY only)
Current CPR certification or obtain within 30 days (fully remote work employees exempt)
- Certification must be from American Red Cross or American Heart Association.