Health Unit Coordinator - Full-time Night Shift

Cincinnati Children's; Cincinnati (OH); On-site; USD 24,000 - 29,000; Full time

Job summary

Cincinnati Children's Hospital Medical Center is seeking a unit-based administrative support professional for the Burnet Campus NICU, providing daily operational and clerical support to clinical and outpatient services.

Responsibilities include maintaining medical records integrity, facilitating communications, coordinating information systems, and ensuring HIPAA compliance while delivering exceptional customer service to families.

Qualifications

• High school diploma or equivalent.
• No directly related experience.

Responsibilities

• Clerical Duties - Operates and maintains unit information systems to include medical record integrity, forms management, timely response to faxes, printed material, mail, and accuracy of patient data, timely completion of admissions, discharges, transfers and short stay documentation.
• Environmental Management - Ensures that within the division, all areas are organized and present a safe, accessible, effective and efficient environment for patients, families, visitors, and employees.
• Systems Management - Identifies system problems and utilizes strategies for resolutions. Responds to communication system/patient alarms and executes with a sense of urgency.
• Communication - Demonstrates the Cincinnati Children's CARES behaviors in all interactions with patients, families, visitors and co-workers by actively participating as a front-line example of extraordinary customer service and satisfaction.

Education

High school diploma or equivalent

Job description

Expected Starting Pay Range $17.49 - $20.99

Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on-call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

Primary Location

Burnet Campus

Department

NICU

Shift

Night (United States of America)

Schedule

Full time

Weekly Hours

36

FTE

0.9

Employee Status

Regular

Expected Starting Pay Range $17.49 - $20.99

Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on-call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

Job Responsibilities

• Clerical Duties - Operates and maintains unit information systems to include-medical record integrity, forms management, timely response to faxes, printed material, mail, and accuracy of patient data, timely completion of admissions, discharges, transfers and short stay documentation. Demonstrates fiscal responsibility and accountability with respect to patient charges/rental equipment, CCHMC charge capture procedures, and ensures that unit maintains a designated par level of clerical supplies.
• Environmental Management - Ensures that within the division, all areas are organized and present a safe, accessible, effective and efficient environment for patients, families, visitors, and employees. Maintains awareness of patient location and monitors traffic flow at the front desk and on the unit. Assists with compliance of visitor policies and applying arm bands for parents/caregivers. Reports maintenance (wiping down monitors, troubleshooting printer issues, logging off information, etc.) and environmental service needs to appropriate division and follows-up to assure completion. Collaborates with clinical, admitting, information systems and environmental services staff to coordinate efficient patient flow.
• Systems Management - Identifies system problems and utilizes strategies for resolutions. Responds to communication system/patient alarms and executes with a sense of urgency. Reviews and revises staffing information.
• Communication - Demonstrates the Cincinnati Children's CARES behaviors in all interactions with patients, families, visitors and co-workers by actively participating as a front-line example of extraordinary customer service and satisfaction; and interacts with parents/guardians to obtain non-clinical information as requested. Ensures and reviews timeliness, accuracy, availability and security of information (i.e. HIPAA, Informed Consent, Advanced Directive for patients 18 or older) as defined by CCHMC's mission, applicable laws, and regulations. Has in-depth knowledge of HIPAA standards and fosters application to clinical practice.

To provide daily operational/administrative support for the unit and outpatient services. Functions as a resource for clinical personnel regarding unit and outpatient operational issues. Anticipate needs for department and provides coordination of information systems, environmental, admitting and clerical functions for patient areas of a medical center dedicated to the care of infants, children and adolescents.

Job Qualifications

• High school diploma or equivalent
• No directly related experience

About Us

At Cincinnati Children's, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's Is

• Recognized by U.S. News & World Report as atop 10 best Children's Hospitals in the nation for more than 15 years
• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH)Funding
• Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025)
• One of the nation'sAmerica’s Most Innovative Companiesas noted by Fortune
• Consistently certified as great place to work
• A Leading Disability Employeras noted by theNational Organization on Disability
• Magnet designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC)

We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability