Health Unit Coordinator | Full Time | Concord Endoscopy Center

Concord Hospital Health System; Concord (NH); On-site; USD 35,000 - 50,000; Full time

Job summary

Concord Hospital Health System is seeking a Health Unit Coordinator (HUC) 1 for the Concord Endoscopy Center. The HUC is responsible for multi-tasking clerical and patient customer service support as part of the patient care team.

Ideal candidates will have high school education, experience with Microsoft applications, and outstanding customer service skills. Responsibilities include coordinating patient flow, completing registrations, and ensuring a clean work environment.

Qualifications

• Must possess outstanding customer service skills.
• Experience with Microsoft Office applications in a Windows environment is required.
• Proven ability to work effectively as a member of a team.

Responsibilities

• Coordinates patient and information flow at the desk area to clinical staff, patients/families.
• Greets patients and families and completes the patient registration process.
• Completes order entry process and coordinates patient information changes in the computer.
• Prepares and organizes patient medical records according to specifications.
• Ensures a clean and safe environment with appropriate supplies.

Skills

Outstanding customer service skills

Experience with Microsoft Office applications

Team collaboration

Education

High school or equivalent (GED)

Medical terminology class or equivalent experience

Tools

Microsoft applications

Job description

Summary

The Concord Endoscopy Center Health Unit Coordinator (HUC) 1 is responsible for multi‑tasking clerical and patient customer service support functions as part of the patient care team. The Health Unit Coordinator provides the connectivity between the providers, staff and inter/intra Department areas through various modalities such as fax, phone, and computers (command central). The Health Unit Coordinator 1 also registers patients and performs other data‑management activities. The HUC acts under the direction of the CEC Clinical Director and the unit resource person.

Education

High school or equivalent (GED). Medical terminology class or equivalent in experience.

Certification, Registration & Licensure

Certifications desired: Notary Public, State of New Hampshire, must be kept current. Certification in Microsoft applications.

Experience

Must have outstanding customer service skills. Experience with Microsoft Office applications in a Windows environment. Experience with medical record preparation and organization. Must have demonstrated ability to perform as a member of a team.

Responsibilities

• Coordinates patient and information flow at the desk area to clinical staff, patients/families and other departments.
• Greets the patient and family and completes the patient registration process.
• Completes order entry process, coordinates computer downtime, and coordinates patient information changes in the computer.
• Demonstrates time management skills.
• Prepares and/or organizes and/or disassembles the patient medical records for charts according to HIMS specifications.
• Helps ensure a clean, safe environment with appropriately stocked supplies and functioning equipment.
• Performs job specific requirements and other duties as assigned.
• Provides clerical support to departmental staff.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

Physical And Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to hear. The employee is frequently required to do repetitive motion, perform activities that require fine motor skills, sit, speak, and walk. The employee is occasionally required to bend, reach, squat, and stand. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne pathogens, bloodborne pathogens, bodily fluids, and electrical hazards – shock. The noise level in the work environment is usually moderate.