Health Unit Coordinator - Emergency Department

Dartmouth-Hitchcock Health; New London (NH); Sur place; USD 32 000 - 40 000; Plein temps

Résumé du poste

Dartmouth-Hitchcock Health is seeking a clerical assistant for the Emergency Department in New London, NH. You will handle phones, messages, patient check-ins, chart management, and scheduling according to NLH policies.

Required qualifications include a high school diploma and 1–2 years of ER unit clerk/secretary experience; CPR certification is required. The role also involves supply management, order entry, and participation in performance improvement activities.

Qualifications

• High school graduate or equivalent.
• 1-2 years of experience as a unit clerk/secretary in a hospital emergency room, or similar setting.

Responsabilités

• Provide clerical support and relay messages per NLH policies.
• Communicate information professionally to the health care team.
• Maintain department supplies and order as appropriate.
• Maintain patient charts per policies.
• Make appointments for patients as directed.
• Complete order entry of physician labs and x-rays.
• Enter physician orders and register patients in the NLH system.
• Maintain the Emergency Department Log accurately.
• Monitor and restock ER supplies and inform the nurse when stocks are low.
• Participate in performance improvement activities.

Connaissances

Unit clerk experience

Hospital secretary experience

Formation

High school diploma

Description du poste

Overview

Provide clerical support to the department, as well as facilitate the communication with patients’ families, physicians, and other departments within the hospital, in accordance with hospital and department policy and procedure.

Responsibilities

Clerical Support

• Answers telephone, relays messages, makes calls and provides information as determined by NLH policies.
• Communicates information appropriately and professionally to all members of the health care team.
• Maintains necessary supplies for the department, ordering as appropriate.
• Maintains patient charts as required by the department and the medical records policies.
• Makes appointments for patients as directed.
• Completes order entry of physician labs and x-rays.
• Enters physician orders, and register patients into the NLH system, in a timely and accurate manner.
• Maintains the Emergency Department Log, legibly and accurately.
• Monitors stock and restocks Emergency Room supplies as needed, maintaining adequate stock at all times. Assists with putting away equipment, and informs the nurse when the department is running low on equipment that needs to be reordered.
• Actively participates in performance improvement activities.

Qualifications

• High school graduate or equivalent.
• 1-2 years of experience as a unit clerk/secretary in a hospital emergency room, or similar setting.

Required Licensure/Certifications

REQUIRED CERTIFICATIONS:

• CPR Certification