Health Unit Coordinator Emergency Department

Banner Health Corporate; Mesa (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Weekend differential

Night differential

Full-time schedule

Job summary

Banner Desert Medical Center in Mesa, AZ seeks a Health Unit Coordinator to provide administrative support and patient care coordination in the Emergency Department. You will facilitate communication between physicians, nurses, patients and other departments to ensure organized, efficient care delivery.

This Full Time Day Shift (3x12s, 6:00am–6:00pm) includes rotating weekends/holidays and pay differentials: $1/hour weekend differential and an 18% night differential where applicable.

Qualifications

• Receptionist/clerical duties to support department operations.
• Communication between physicians, nurses and patients.
• Maintain patient records and chart forms.

Responsibilities

• Receptionist/clerical duties to support overall operating efficiency and effective flow of communication.
• Process admissions, assign beds, print labels, and order outside records.
• Maintain complete patient records and ensure chart forms are filed.
• Coordinate patient discharges and appointments.
• Monitor supplies and equipment usage.

Skills

Customer service

Interpersonal

Clerical skills

Medical terminology

Education

Unit secretary program

BLS certification

Job description

Primary City/State: Mesa, Arizona Department Name: Emergency Ctr-Hosp Work Shift: Day Job Category: Administrative Services A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better.

The Level I Trauma Emergency Department at Banner Desert & Children’s Medical Center is focused on fulfilling Banner’s mission to make a difference in people’s lives through excellent patient care. As vital members of the multi-professional care team, we strive to advance the art and science of patient care, quality and safety. With over 100 beds our ED sees approximately 150,000 patients annually and care for both adult and pediatric patient populations. We offer unique, exciting opportunities/programs for innovative care including: Certified Primary Stroke Center, Acute Chest Pain accreditation, ACS Trauma Level II (Arizona State Trauma Level I). Banner Desert Medical Center is seeking a new Health Unit Coordinator. This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and patients, calls in consults and acts as a liaison with all other internal departments and external contacts.

This is for a Full Time Day Shift opening, 3x12 hour shifts per week: 6:00am-6:00pm Rotating weekends and holidays are required in this role. You will also enjoy a flat rate $1/hour weekend shift differential as well as an 18% Night Shift differential where applicable! Your pay and benefits are important components of your journey at Banner Health.

Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and was recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 700 licensed beds, including over 100 dedicated to children and 76 dedicated to our NICU. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 33 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the da Vinci Surgical System. Becker’s Hospital Review named Banner Desert Medical Center as one of the top 50 busiest Emergency departments in the country.

If you aim to deliver top-tier care to the most vulnerable patients, consider joining Banner Children's Hospital at Desert in Mesa, Arizona. Within our over 200 bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high quality, child-friendly, family-centered care. Our facilities feature a 76-bed NICU, a 24-bed PICU, six pediatric ORs and a 22-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.

POSITION SUMMARY

This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts.

CORE FUNCTIONS

• 1. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
• 2. Processes patient admissions, records bed assignments in system, makes face sheets and prints patient labels upon admission. Orders outside records from other facilities and Physician’s offices.
• 3. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations.
• 4. Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges.
• 5. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery.
• 6. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
• 7. This position works under local supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with other health unit secretaries and other staff at all levels throughout the facility. Customers are patients, families, physicians, unit staff, case managers, patient service staff and medical records staff. Interacts with a wide variety of external customers.

PREFERRED QUALIFICATIONS

Successful completion of an approved unit secretary program and BLS certification is preferred. Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment.

Privacy Policy: Privacy Policy Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions.

As of Sept. 9, 2026, Apple Sign-In will no longer be supported on our career site due to technical issues. If you’ve used Apple “Hide My Email”: Please create a new account using your personal email address or use a Google or LinkedIn account. If you have active application, please contact [e-mail] for assistance merging your profiles so no history is lost. If you’ve used Apple and shared your email: To regain access, select ‘Sign in with email’ and use the ‘Forgot Your Password?’ feature – enter your Apple email and the follow the reset steps to access your account. You can also sign in with Google or LinkedIn using the same email. Your account and application history are fully intact. Need help? Contact the Banner Health Talent Acquisition team at [e-mail].

This website contains the current Banner Health job openings. Applications submitted on this site will be securely submitted for consideration. Job seekers should only respond to communication from Banner’s email domain, @bannerhealth.com. For questions or to report a scam visit our contact page.