Health Unit Coordinator Emergency Department

Banner Health; Casper (WY); On-site; USD 32,000 - 46,000; Full time

Job summary

Banner Wyoming Medical Center in Casper, WY is seeking a Health Unit Coordinator to provide administrative support and patient-care area liaison duties, ensuring smooth communications among physicians, nurses and staff.

This full-time day-shift role focuses on receptionist tasks, admissions, charting, discharges, and maintaining supplies, with emphasis on accuracy, patient service and teamwork.

Qualifications

• High school diploma or GED or equivalent.
• Typically 1 year of medical clerical experience, preferably in hospital/physician office setting, or customer service.
• Excellent organizational and communication skills.
• Working knowledge of medical terminology and basic computer literacy.
• Proficient in commonly used office software and keyboarding.

Responsibilities

• Performs receptionist/clerical duties to support department operations and problem resolution.
• Processes patient admissions, records bed assignments, creates face sheets, and prints labels; orders outside records.
• Maintains complete patient records with admission/transfer/discharge data and progress notes; ensures forms are filed/scanned.
• Coordinates patient discharges and appointments for procedures; assists with timely discharge.
• Maintains supplies and completes requisitions; reconciles orders on delivery.
• Monitors and accounts for electronic equipment like patient ID scanners and laptops.
• Works under local supervision; interacts with patients, families, physicians and staff to ensure quality service.

Skills

Organizational skills

Communication skills

Computer literacy

Medical terminology knowledge

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Primary City/State:

Casper, Wyoming

Department Name:

Emergency Ctr-Hosp

Work Shift:

Varied

Job Category:

Administrative Services

For 2025, Banner Health was named to Fortune’s Most Innovative Companies in America list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re honored to be recognized for our commitment to the latest health care advancements and excellent patient care.

Explore and excel. Wyoming Medical Center seeks to transform the lives of those we serve by fostering the highest level of health and wellness in our community and across our region and state. Whether you’re coming in with experience, or just learning the health care industry, Banner Health is a great place to develop and grow your career.

Banner Wyoming Medical Center , is seeking a new Health Unit Coordinator . This position is entry level and responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and patients, calls in consults and acts as a liaison with all other internal departments and external contacts

This is a Full-Time Day Shift position, Monday-Friday 9:00am-5:00pm.

Banner Wyoming Medical Center is located in the heart of Casper Wyoming. As the state's largest inpatient facility, Wyoming Medical Center is known and highly regarded for its cardiac and stroke services. With 249 beds and a level 2 trauma center, Wyoming Medical Center is proud to serve the entire state of Wyoming.

POSITION SUMMARY

This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts.

CORE FUNCTIONS

1. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
2. Processes patient admissions, records bed assignments in system, makes face sheets and prints patient labels upon admission. Orders outside records from other facilities and Physician’s offices.
3. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations.
4. Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges.
5. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery.
6. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
7. This position works under local supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with other health unit secretaries and other staff at all levels throughout the facility. Customers are patients, families, physicians, unit staff, case managers, patient service staff and medical records staff. Interacts with a wide variety of external customers.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy is required. The position requires knowledge of commonly used office software and keyboarding skills.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Successful completion of an approved unit secretary program and BLS certification is preferred.

Additional related education and/or experience preferred.

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