Health Unit Coordinator

Wellfound; Tacoma, Northern (WA, KY); Hybrid; USD 30,000 - 56,000; Full time

Benefits offered by this job

Life and Disability Insurance paid by

Employee Assistance Program

403B with company match

Paid Sick and Safe Leave

Paid Time Off

Tuition Reimbursement Program

Job summary

Wellfound is hiring a full-time Health Unit Coordinator to join our inpatient team in Tacoma, WA. This is a .9 FTE position with three 12-hour shifts per week, 7 am to 7:30 pm, including rotating weekends.

The Health Unit Coordinator will support patient care through clerical, reception and scheduling duties under the direction of a Registered Nurse, maintaining positive communications with patients and staff.

Qualifications

• 1 year of administrative support in healthcare
• Excellent customer service and communications
• Attention to detail and accuracy in data entry

Responsibilities

• Enter/transcribe orders into information system and disseminate to appropriate departments
• Answer calls, greet visitors, route inquiries, and take messages
• Update patient data in the information system and maintain unit records
• Assist in scheduling and making appointments as needed
• Maintain a clean, stocked, and organized work area; identify and report equipment issues
• Support safe patient environment following safety and infection prevention protocols
• Participate in quality improvement initiatives and training opportunities
• Assist during times of staffing gaps as Mental Health Tech
• Complete bed board and EVS EPIC entries for bed cleaning
• Coordinate with dietary for meals and deliver labs as requested
• Assist with patient information collection and insurance verification/registration in I&A

Skills

Administrative support

Customer relations

Education

High school diploma

Tools

EPIC

Job description

Wellfound is hiring full-time Health Unit Coordinator to join our inpatient team. This is a .9 FTE, three 12 hours shifts per week with rotating weekends, 7 am - 7:30 pm.

Wellfound Behavioral Health Hospital is a 120-bed inpatient psychiatric hospital located in Tacoma, Washington. We are Department of Health and Joint Commission accredited. We are an acute care psychiatric hospital providing care to both voluntary and involuntary patients.

Position information

Supports patient care in the performance of general clerical, reception and scheduling duties under the direction of a Registered Nurse. The incumbent fosters positive customer relations and communications.

What We Require

Education

• High school diploma or equivalent required

Certification/License

• Basic Life Support (BLS) through American Heart Association or American Red Cross

Work Experience

• One (1) year administrative support in healthcare required, preferably in a mental health setting.

Essential Job Functions

• Enters/transcribes orders into information system and on appropriate forms so that patient information is current; communicates orders to involved department(s) as necessary.
• Performs receptionist duties at the assigned station; handles incoming and outgoing communications, transfers calls appropriately, answers questions and assists visitors in accordance with established procedures. Gives messages to patients and staff members
• Updates and verifies patient data in information system; maintains unit specific records as assigned.
• Aids in making appointments if requested.
• Maintains a neat and organized work environment; orders, stocks and replenishes supplies and equipment as necessary; identifies and reports problems with supplies or equipment; enters equipment repair requests in system, tags equipment and removes from service.
• Maintains a safe work and patient environment, adhering to the hospital's Safety, Risk Management, Regulatory Standards and infection prevention.
• Participates in quality assurance/improvement initiatives and activities. Participates in growth opportunities.
• Work at Mental Health Tech as needed until scheduled staff arrive
• Complete bed board and EVS application sin EPIC for bed cleaning
• Provides customer service and meets patient needs as requested
• Communicates with dietary regarding meals when needed
• Delivers labs specimens as requested
• Assists in obtaining required patient information
• Completes insurance verification and registration of patients in I&A completely. Manages WQs in EPIC to ensure proper registration for all patients.

We offer competitive pay and benefits

• Hourly: $21.75 - $40.33 depending on experience on the union scale
• Company paid Life and Disability Insurance
• Employee Assistance Program up on hire
• 403B with company match
• Paid Sick and Safe Leave
• Paid Time Off
• Tuition Reimbursement Program

Union Membership

As a condition of employment, you must join the SEIU Union within thirty (30) calendar days of employment and remain a member in good standing of the Union, unless you submit and are approved for a religious exemption.