Health Unit Coord I

CINCINNATI CHILDREN'S HOSPITAL MEDICAL CENTER; Greendale (WI); On-site; USD 25,000 - 30,000; Part time

Job summary

Cincinnati Children’s Hospital Medical Center in Burnet Campus is seeking a part-time clerical associate to support unit operations. The role includes managing patient data, admissions/discharges, and ensuring accurate records, while upholding HIPAA standards and safeguarding information.

The position emphasizes front-line customer service, coordination with clinical and administrative staff, and contributing to a safe and efficient patient flow within a pediatric hospital setting.

Qualifications

• High school diploma or equivalent is required.
• No directly related experience required.

Responsibilities

• Clerical Duties - Operates and maintains unit information systems to include-medical record integrity, forms management, timely response to faxes, printed material, mail, and accuracy of patient data, timely completion of admissions, discharges, transfers and short stay documentation.
• Environmental Management - Ensures that within the division, all areas are organized and present a safe, accessible, effective and efficient environment for patients, families, visitors and employees.
• Systems Management - Identifies system problems and utilizes strategies for resolutions. Responds to communication system/patient alarms and executes with a sense of urgency.
• Communication - Demonstrates Cincinnati Children’s CARES behaviors in all interactions with patients, families, visitors and co-workers by actively participating as a front-line example of extraordinary customer service and satisfaction; and interacts with parents/guardians to obtain non-clinical information as requested.

Education

High school diploma or equivalent

Job description

Primary Location Burnet Campus Department A6NS Shift Rotating (United States of America) Schedule Part time Weekly Hours 0 FTE 0 Employee Status Stand By *Expected Starting Pay Range $17.80 - $21.51 *Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

JOB RESPONSIBILITIES

• Clerical Duties - Operates and maintains unit information systems to include-medical record integrity, forms management, timely response to faxes, printed material, mail, and accuracy of patient data, timely completion of admissions, discharges, transfers and short stay documentation. Demonstrates fiscal responsibility and accountability with respect to patient charges/rental equipment, CCHMC charge capture procedures, and ensures that unit maintains a designated par level of clerical supplies.
• Environmental Management - Ensures that within the division, all areas are organized and present a safe, accessible, effective and efficient environment for patients, families, visitors and employees. Maintains awareness of patient location and monitors traffic flow at the front desk and on the unit. Assists with compliance of visitor policies and applying arm bands for parents/caregivers. Reports maintenance (wiping down monitors, troubleshooting printer issues, logging off information, etc.) and environmental service needs to appropriate division and follows-up to assure completion. Collaborates with clinical, admitting, information systems and environmental services staff to coordinate efficient patient flow.
• Systems Management - Identifies system problems and utilizes strategies for resolutions. Responds to communication system/patient alarms and executes with a sense of urgency. Reviews and revises staffing information.
• Communication - Demonstrates the Cincinnati Children's CARES behaviors in all interactions with patients, families, visitors and co-workers by actively participating as a front-line example of extraordinary customer service and satisfaction; and interacts with parents/guardians to obtain non-clinical information as requested. Ensures and reviews timeliness, accuracy, availability and security of information (i.e. HIPAA, Informed Consent, Advanced Directive for patients 18 or older) as defined by CCHMC's mission, applicable laws, and regulations. Has in-depth knowledge of HIPAA standards and fosters application to clinical practice. To provide daily operational/administrative support for the unit and outpatient services. Functions as a resource for clinical personnel regarding unit and outpatient operational issues. Anticipate needs for department and provides coordination of information systems, environmental, admitting and clerical functions for patient areas of a medical center dedicated to the care of infants, children and adolescents.

JOB QUALIFICATIONS

High school diploma or equivalent No directly related experience

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.Cincinnati Children's is: Recognized by U.S. News & World Report as atop 10 best Children's Hospitals in the nation for more than 15 years Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH)Funding Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025) One of the nation'sAmerica’s Most Innovative Companiesas noted by Fortune Consistently certified as great place to work A Leading Disability Employeras noted by theNational Organization on Disability Magnet® designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC)We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. Comprehensive job description provided upon request. Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.

EEO/Veteran/Disability

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.