Health Technician (Ophthalmology)

US-Department-of-Veterans-Affair; El Paso (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

The Veterans Health Administration is seeking qualified Ophthalmology Technicians to support ophthalmologists and optometrists in diagnostic testing, patient education, and basic eye care. You will perform screening procedures, record patient histories, and assist in routine ophthalmic care within a clinical setting.

Candidates should have health care experience or education and COA certification or be eligible for certification, with a strong commitment to patient safety and quality care.

Qualifications

• Knowledge of general outpatient clinical policies and procedures in a healthcare environment.
• Ability to obtain, document and record demographic and medical information from patients to develop an accurate medical record.
• Ability to use basic ophthalmic equipment.
• Knowledge of basic disinfection of non-critical reusable medical equipment.

Responsibilities

• Triages patient calls or requests and ensures exam rooms are stocked with supplies.
• Instructs patients on administration of eye drops and post-operative instructions.
• Performs basic color vision screening and visual acuity testing.
• Performs pupillary evaluations and measures intraocular pressure using standard methods.
• Assists ophthalmologists during minor ophthalmic procedures and maintains sterile technique.

Skills

General outpatient policies

Medical information documentation

Use of ophthalmic equipment

Ophthalmic instrument disinfection

Education

Two years above high school in healthcare

Associate's degree in healthcare

Tools

Ophthalmic diagnostic equipment

Job description

Ophthalmology Technicians in the Veterans Health Administration perform functions such as technical clinical care to patients who have received care provided by Ophthalmologists/Optometrists for diagnosis, treatment, prevention, follow-up care and patient counseling. The Technician performs screening procedures such as patient history, pupil responses, visual acuity, and color vision testing. Technicians may analyze lens prescriptions, and fit eyeglasses and/or complex optical devices.

Basic Requirements

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Experience and Education

One year of experience in a health care field, such as but not limited to nursing, medical assistant, or health technician.

OR

(Education.

Two years above high school with a minimum of six semester hours directly related to a health care field or associate's degree in a health care related degree.

OR

Experience/Education Combination.

Equivalent combinations of experience and education are qualifying. Examples are listed below:

• (a) Six months of experience in the health care field; and one year above high school; or
• (b) Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, medical service specialists, or ophthalmology technicians given by the U.S. Armed Forces; or
• (c) Six months of experience in the health care field and completion of an independent study course in Ophthalmic Medical Assisting. c.

Certification.

All applicants must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO). The COA certification is JCAHPO's entry-level certification examination for a Health Technician (Ophthalmology).

Exception.

Non-certified applicants who otherwise meet the minimum qualification requirements may be appointed as a graduate Health Technician (Ophthalmology) under the authority of 38 U.S.C. 7405(c)(2)(B). The appointing official may waive the requirement of certification for a period not to exceed two years for a Health Technician (Ophthalmology) that provides care under the supervision of an Ophthalmologist. The exception only applies below the full performance level. For grade levels at or above the full performance level the candidate must be certified. Failure to obtain COA certification during that period is justification for termination of the temporary appointment and may result in termination of employment.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

Health Technician (Ophthalmology), GS-5 (Entry Level)

Experience or Education.

None beyond the basic requirements.

Assignment.

Employees at this grade level serve in a Health Technician (Ophthalmology) entry level position and are trainee in nature. The entry level performs limited routine assignments under daily direct supervision. Deviations from unanticipated problems and unfamiliar situations are referred to the supervisor for a decision or help. Obtains and records vital signs including blood pressure, pulse, and glucose levels. Participates in performance of quality assurance activities such as staff meetings, mandatory educational in-services, quality control reports, systems redesign, and team and morale improvement.

Health Technician (Ophthalmology), GS-6 (Developmental Level 1)

Experience.

One year of experience equivalent to the GS-5 grade level.

Assignment.

The Health Technician (Ophthalmology) at this level operates and monitors commonly used equipment performing basic screening procedures. Assists ophthalmology staff by obtaining an accurate medical and ophthalmic history, measuring and recording visual acuity, administering anesthetic eye drops, performing basic tonometry, estimating the anterior chamber depth and recording a simple spectacle reading through automated lensometry. Deviations from regular procedures, unanticipated problems, complex patients and unfamiliar situations are referred to the supervisor for a decision or assistance. Some assignments at this level also include developmental duties involving more complex procedures performed under supervision.

Demonstrated Knowledge, Skills, and Abilities (KSAs).

• 1. Knowledge of general outpatient clinical policies and procedures in a healthcare environment
• 2. Ability to obtain, document and record demographic and medical information from patients in order to develop an accurate medical record
• 3. Ability to use basic ophthalmic equipment
• 4. Knowledge of basic disinfection of non-critical reusable medical equipment.

Health Technician (Ophthalmology), GS-7 (Developmental Level 2)

Experience.

One year of experience equivalent to the GS-6 grade level.

Assignment.

At this level, the Health Technician (Ophthalmology) performs the following: triages patient phone calls or requests; ensures exam rooms are stocked with adequate supplies; instructs patients on administration of eye drops and post-operative instructions; accurately measures, compares, and evaluates pupillary responses; administers eye drops to dilate pupils; performs basic color vision screening; performs visual field testing (using Amsler grid or automated equipment). Performs basic imaging testing such as corneal topography; external photography; performs basic ocular testing such as pachymetry, tear production with test strips, glare testing, stereo acuity, contrast sensitivity, potential acuity meter, measuring spectacles using both automated and manual lensometry and transposing cylinders. The employee assists the ophthalmologist during minor ophthalmic surgical procedures and is adept at applying sterile technique and infection control procedures. Performs autorefractor to determine spectacle prescription.

Demonstrated Knowledge, Skills, and Abilities (KSA)

• 1. Knowledge of anatomy and function of the eye and basic ocular pharmacology
• 2. Knowledge of outpatient eye care policies and procedures in a health care environment
• 3. Ability to use basic ophthalmic diagnostic equipment to perform preliminary ocular testing
• 4. Ability to perform minor extraocular surgical assisting
• 5. Ability to provide eye care patient education.

Health Technician (Ophthalmology), GS-8 (Full Performance Level)

Experience.

One year of experience equivalent to the GS-7 grade level.

Assignment.

(b) This is considered to be the full performance level for this assignment. The Health Technician (Ophthalmology) at this level performs a range of standard, but complex, diagnostic procedures with responsibility for checking calibration of instruments prior to the procedure. Responsible for obtaining patient physical history, to include chief complaint; reason for visit; pertinent signs/symptoms; past history both ocular and general; family history both ocular and general; social history; and review of medications and allergies, including current ocular prescription and non-prescription medications. Accurately tests visual acuity at distance and near, with and without correction or with and without a pinhole. Measures eyeglass prescription using manual or automated lensometer, recording sphere, cylinder, axis, and prism in both plus and minus cylinder. Performs pupil evaluation recording pupil size, shape, symmetry, reaction to light and accommodation, and any abnormalities, including relative afferent pupillary defect. Performs basic refractometry utilizing an auto refraction or habitual glass prescription in the phoropter. Instills eye medications (i.e., drops or ointments, including anesthetic, dye, dilation, cycloplegic, or antibiotics. Responsible for measuring intraocular pressure of the eye utilizing techniques, including Goldmann applanation tonometry.

Qualifications Continued in Education Section