Health Technician (Hearing Instrument Specialist)

US-Department-of-Veterans-Affair; Kansas City (MO); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

NBC-HIS board certification

Job summary

Kansas City VA Medical Center seeks a Health Technician (Hearing Instrument Specialist) to support Audiology services across sites as workload requires. Under supervision of an audiologist, you will help with hearing aids, patient care, and equipment maintenance.

Applicants must meet education, licensure, and NBC-HIS board certification requirements; temporary appointments may be offered for non-board-certified candidates while pursuing certification. The role requires U.S. citizenship.

Qualifications

• Knowledge of head and neck anatomy and physiology relevant to hearing
• Understanding of infection control guidelines for clinical settings
• Proficiency with basic computer software (email, spreadsheets, word processing)
• Strong written and oral communication abilities
• Ability to follow verbal and written instructions
• Experience maintaining stock and supply inventories

Responsibilities

• Support Audiology services in patient care areas.
• Assist in hearing aid devices, maintenance, and related equipment.
• Triage calls and audiology requests under supervision of an audiologist.

Skills

Anatomy knowledge (head and neck)

Infection control procedures

Computer skills (email, spreadsheets,

Communication skills

Instruction following ability

Stock/inventory management

Education

Two academic years of college coursework related to hearing science or healthcare

Apprenticeship program for Hearing Aid Specialists

Job description

The Kansas City VA Medical Center is currently recruiting for a Health Technician (Hearing Instrument Specialist) position that exists within the Audiology service in Kansas City, MO with coverage to various audiology sites as deemed necessary by workload demands. The duties and responsibilities are carried out in all patient care areas involved with the Audiology service. This position supports the function of clinical programs in Audiology and is under the supervision of an audiologist. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Experience and Education.
  • Experience. Completion of the Department of Labor Apprenticeship Program for Hearing Aid Specialists; OR
  • Education. Successful completion of two academic years above high school that includes coursework related to the field: hearing science, human anatomy and physiology, hearing instrument science, gerontology, psychology or other general healthcare areas.

NOTE: There is no combination of education and experience which can be substituted for the basic requirements.

• Licensure or Registration. Individuals must hold a full, current and unrestricted license or registration to practice as a HIS in a state, territory, commonwealth or he District of Columbia.

Board Certification.

• Individuals must hold active board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS).

Exception for Non-Board Certified Health Technician (HIS).

• Non-board certified applicants who otherwise meet the eligibility requirements for appointment, may be given a temporary appointment as a graduate Health Technician (HIS) under the authority of 38 U.S.C. § 7405(c)(2)(B).
• Non-board certified individuals shall only provide care under the supervision of a licensed audiologist.
• Non-board certified individuals may only be appointed at the entry level and may not be promoted/converted until board certification is obtained.
• Temporary appointments of non-board certified Health Technician(HIS) may not be extended beyond two years or converted to a new temporary appointment.

Failure to Obtain Certification.

In all cases, Health Technician (HIS) mustactively pursue meeting requirements for board certification starting fromthe date of their appointment. At the time of appointment, the supervisorwill provide the Health Technician (HIS) with the written requirements forboard certification, including the time (i.e., two years) by which the boardcertification must be obtained and the consequences for not becomingboard certified by the deadline. Failure to obtain board certification during the two-year period may result in termination of employment.

Loss of Certification.

A Health Technician (HIS) who fails to maintain therequired board certification must be removed from the occupation, whichmay also result in termination of employment.

Grade Determinations

In addition to the basic requirements outlined above, the following criteria must be met when determining the grade of candidates

Health Technician (HIS), GS-05.

• Experience. None beyond the basic requirements.
• Knowledge, Skills and Abilities.
  • Knowledge of basic anatomy of the head and neck.
  • Knowledge of basic infection control procedures and guidelines.
  • Skill in using basic computer software to complete tasks such as using email, creating spreadsheets and word processing.
  • Ability to communicate orally and in writing.
  • Ability to follow verbal and written instructions.
  • Ability to maintain stock and supply level inventories.

Health Technician (HIS), GS-06.

• Experience. One year of experience equivalent to the next lower grade.
• Knowledge, Skills and Abilities.
  • Knowledge of normal and abnormal ear anatomy.
  • Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers and manufacturer software.
  • Skill in documenting patient procedures and patient devices.
  • Skill in providing patient education for hearing aid use, to include assisting patient with hearing aid insertion, removal and hygiene (cleaning and disinfection).
  • Ability to provide patient education and training regarding hearing loss and communication strategies for various listening situations.
  • Ability to solve problems or make decisions regarding hearing aids, hearing assistive technology and patient care that is consistent with the documented and co-signed plan of care under the supervision of an audiologist.
  • Ability to prepare patient, equipment, and/or environment for audiology procedures.
  • Ability to provide triage of patient telephone calls or audiology requests.

Reference:

For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-6. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-5 to GS-6

Physical Requirements:

Position requires vision in both eyes with ability to distinguish colors and shades; ability to hear; use of arms, legs, and fingers; ability to walk and stand for 6-8 hours per day; repeated bending; ability to manage outside and inside environments; ability to tolerate fumes and odors; work closely with others and/or work alone; assist patient care using safe approved modalities. Desk work, computer work, patient care work, work with audiology machinery and parts.