Health Technician (Audiology)

Veterans Health Administration; Amarillo (TX); On-site; USD 36,000 - 62,000; Full time

Job summary

Veterans Health Administration's Thomas E. Creek VA Medical Center in Amarillo, TX seeks a Health Technician (Audiology) to assist audiologists in meeting veterans' clinical needs. The role supports patient care, equipment management, and testing preparation under supervision.

The position emphasizes basic anatomy knowledge, communication skills, and familiarity with hearing assistive technology, enabling effective patient education and care coordination.

Qualifications

• Knowledge of head and neck anatomy.
• Clear oral and written communication.

Responsibilities

• Assist audiologists to meet clinical needs of veterans in Audiology Service.
• Maintain stock and supply levels for audiology equipment.
• Assist with basic testing preparation and patient education.

Skills

Anatomy knowledge

Communication skills

Infection control basics

Computer literacy

Education

Bachelor's degree or equivalent

Tools

Hearing aid technology knowledge

Job description

The Health Technician (Audiology) position is designed to provide assistance to the Audiologists in meeting the clinical needs of the Veteran population served in the Audiology Service at Thomas E. Creek VA Medical Center in Amarillo, TX.

Basic Requirements

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Experience and Education.
  • Experience. Six months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled. OR
  • Education. Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position. OR
  • Experience/Education Combination. Equivalent combinations of experience and education are qualifying. An example of a combination of experience/education is three months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry.
• English Language Proficiency. HTA, HTSLP or HTASLP candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403 (f).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grandfathering Provision

All individuals employed in VHA in this occupational series or in another occupational series performing the duties as described in the qualification standard on the effective date of the qualification standard are considered to have met all qualification requirements for the grade held including positive education and licensure/trademark/registration/certification. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:

1. They may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.
2. If an HTA, HTSLP or HTASLP who was retained under this provision leaves the occupation, the employee will lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation.
3. HTAs, HTSLPs or HTASLPs who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.
4. Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.

Grade Determinations

GS-04

Experience. None beyond the basic requirements.

GS-05: Experience.

One year of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled. OR Education. Successful completion of four academic years above high school leading to a bachelor's degree with at least 24 semester hours in courses related to the position or a bachelor's degree in a major field of study appropriate to the functions of the occupation.

GS-05 Demonstrated Knowledge, Skills, Abilities.

In addition to meeting the experience or educational requirements for this grade level, the candidate must fully demonstrate the following KSAs:

• Knowledge of anatomy of the head and neck.
• Ability to communicate clearly orally and in writing.
• Knowledge of basic hearing assistive technologies.
• Knowledge of basic infection control procedures and guidelines.
• Ability to maintain stock and supply level inventories.
• Skill in using basic computer software such as email, spreadsheet and word processing.

GS-06 Experience.

Completion of one year of progressive experience and/or experience equivalent to the next lower grade level directly related to the position being filled.

GS-06 Demonstrated Knowledge, Skills and Abilities.

In addition to the experience above, the candidate must demonstrate the following KSAs:

• Knowledge of normal and abnormal ear anatomy.
• Knowledge of hearing physiology and function to educate patients and families.
• Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers and manufacturer software.
• Ability to solve problems or make decisions regarding hearing aid, hearing assistive technology and patient care, consistent with the documented and co-signed plan of care under the supervision of an audiologist.
• Ability to prepare patients for testing procedures.
• Ability to document and code patient procedures.

Preferred Experience

• Knowledge of medical terminology, including that related to hearing.
• Knowledge of hearing aid technology, preferably at least three different manufacturers.
• Knowledge of ear anatomy.
• Experience with medical charting, medical device ordering.
• Must possess the ability to perform fine motor tasks requiring the manipulation and handling of very small objects.

Reference

For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-06. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-04 to GS-06.

Physical Requirements

Physical aspects associated with work required of this assignment are typical for the occupation and would generally not require a pre-placement examination.