Health System Specialist

Willow East; San Jose (CA); On-site; USD 55,000 - 73,000; Full time

Benefits offered by this job

Health insurance: medical, dental, and

401(k) with company match

Tuition reimbursement and online学习

Job summary

Willow East in San Jose, CA is hiring a Health System Specialist for a full-time position. You will monitor, troubleshoot, and update healthcare systems to ensure seamless operations and high-quality patient care.

Working at Willow East's headquarters in San Jose, you’ll collaborate with healthcare professionals, perform regular audits, and contribute to system improvements while maintaining patient safety and care standards.

Qualifications

• Bachelor's degree in healthcare administration, information technology, or related field.
• Minimum of 3 years of experience in a healthcare system specialist role or comparable position.
• Strong knowledge of healthcare systems and EHR platforms.
• Excellent problem-solving and analytical skills.
• Proficiency in Microsoft Office Suite and familiarity with healthcare-specific software.
• Ability to work well under pressure and meet tight deadlines.

Responsibilities

• Monitor and maintain healthcare systems for optimal performance and reliability.
• Collaborate with cross-functional teams to implement system improvements and updates.
• Provide technical support to healthcare staff addressing system-related queries and issues.
• Conduct regular system audits and performance reviews to identify enhancements.
• Stay updated with industry trends and best practices in healthcare technology.
• Document system processes and create user manuals for staff training.

Skills

Problem-solving

Analytical thinking

Communication

Education

Bachelor's degree in healthcare administration or IT

Tools

EHR platforms

Microsoft Office Suite

Job description

Willow East is hiring a Health System Specialist in San Jose, CA for a full-time position. You will be responsible for maintaining and optimizing healthcare systems to ensure seamless operations and patient care.

In this role, you will perform daily tasks such as monitoring system performance, troubleshooting issues, and implementing updates to improve efficiency. You will also collaborate with healthcare professionals to address system-related concerns and ensure patient safety.

You will work in a team environment at Willow East's headquarters in San Jose, CA. The workplace is designed to foster collaboration and innovation, with a focus on patient-centered care.

The salary range for this position is $55,000 to $72,579, providing a competitive base pay that reflects the responsibilities and qualifications required for the role.

• Employees can also benefit from comprehensive health insurance coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families.
• Additionally, the company offers robust retirement plans, such as a 401(k) with company matching contributions, to help employees save for their future.
• Professional development opportunities are also available, including tuition reimbursement and access to online courses and workshops, allowing employees to enhance their skills and advance their careers.

To be successful in this role, you should have a degree in healthcare administration, information technology, or a related field. Experience with healthcare systems and a strong understanding of patient care principles are required.

Submit applications by November 23, 2026.

What you will do:

• Monitor and maintain healthcare systems to ensure optimal performance and reliability.
• Collaborate with cross-functional teams to implement system improvements and updates.
• Provide technical support to healthcare staff, addressing system-related queries and issues.
• Conduct regular system audits and performance reviews to identify areas for enhancement.
• Stay updated with industry trends and best practices in healthcare technology.
• Document system processes and create comprehensive user manuals for staff training.

What we need:

• Bachelor's degree in a relevant field, such as healthcare administration, information technology, or a related discipline.
• Minimum of 3 years of experience in a healthcare system specialist role or a comparable position.
• Strong knowledge of healthcare systems and EHR (Electronic Health Record) platforms.
• Excellent problem-solving and analytical skills.
• Proficiency in Microsoft Office Suite and familiarity with healthcare-specific software.
• Ability to work well under pressure and meet tight deadlines.